Service Representative (SaskTel Stores- Incented Sales Rep)

SaskTel; Regina; On-site; CAD 29,000 - 44,000; Part time

Job summary

SaskTel is hiring a Service Representative for SaskTel Stores in Regina, SK. This on-site, temporary-part-time role focuses on residential and business customer sales with an opportunity to earn an annual incentive of up to $6,944.

Base pay is $27.97/hour plus incentives, with an anticipated end date of 01/09/2027 and a closing date of 09/02/2026. The role requires promoting products, assessing customer needs, and finalizing sales while delivering exceptional service.

Qualifications

• 2 years experience in a sales role.
• Excellent communication and interpersonal skills.
• Knowledge of SaskTel products and services is beneficial.
• Analytical, problem-solving and decision-making abilities.
• Experience with personal computers and software applications.
• Ability to multitask and stay organized under pressure.
• Strong customer service orientation and ability to close sales.

Responsibilities

• Promote the sale of products and/or services to meet sales targets.
• Identify customer needs and recommend solutions.
• Handle device setup, review contracts, and educate customers about services.
• Maintain knowledge of SaskTel products, pricing and services.
• Resolve customer inquiries and issues professionally to meet targets.
• Manage deposits, cash, and daily sales reconciliations.

Skills

Persuasive sales

Communication skills

Analytical skills

Multitasking

Typing 20 WPM

Work under pressure

Planning & organizing

Basic computer skills

Job description

At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!

Service Representative (SaskTel Stores- Incented Sales Rep)

Location: Regina, SK

Number of Positions: 1

Salary: $27.97/hour (Base salary plus an opportunity to earn a yearly incentive commission of up to $6,944)

Type of Position: Temporary Part Time (anticipated end date of 01/09/2027)

Closing Date: 09/02/2026

Position Overview

Represents the Corporation in sales incented face-to-face residential and business customer contacts. Provides an exceptional customer experience, representing customers’ best interests. Determines customers’ needs and requirements, recommends solutions, and finalizes the sale of products and/or services. Completes internal work and procedures to ensure the customer’s experience is positive.

TYPICAL DUTIES & RESPONSIBILITES

• Persuasively promotes the sale of products and/or services on an initiated and/or demand basis in a competitive environment in order to meet sales targets.
• Determines customer needs and recommends solutions to the customer, utilizing support personnel as required.
• Handles device hardware and accessory setup, reviews customer contracts, and educates/informs customers about their services.
• Develops and maintains a working knowledge of SaskTel’s products, services, systems, and pricing options.
• Handles all customer inquires/complaints and resolves issues in a timely, professional manner in order to meet customer service and productivity targets, and positively contributes to customer survey results.
• Arranges customer security deposits, and handles cash and payments. Reconciles monies associated with daily sales and bill payments. Prepares bank deposits.
• Captures customer requirements, reviews customer request work orders for accuracy, and adjusts/corrects errors and/or omissions on customer accounts.
• Participates in sales campaigns and retention activities on an initiated and/or demand basis.
• Maintains related reports.
• Deals with customers for the purpose of retail sales, product returns and repairs, trade shows, equipment demonstrations, organizing product displays, and may be required to attend customer premises.
• Monitors/administers stock inventory for products available through the retail outlet.
• Assists other internal departments as required.

Qualifications

• Working knowledge of techniques needed to persuasively promote the sale of products and/or services, typically gained through 2 years experience in a sales role.
• Excellent communication and interpersonal skills, and the ability to influence, persuade, and deal effectively with others.
• Working knowledge of SaskTel’s products and services.
• Analytical, problem-solving, and decision-making abilities.
• Working knowledge of personal computers and various software applications.
• Ability to multi-task.
• Ability to plan and organize in a self-directed and public environment.
• Ability to work under continual pressure, and adapt to a constantly changing work environment.
• Keyboarding skills 20 WPM.
• Successful completion of prescribed training courses.

If you are offered a position at SaskTel, we will require an acceptable criminal record check.

Recent, workplace supervisory references will be a requirement before coming to an interview so please have references available for us to contact.

CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at [e-mail].