Service Receptionist - RV Dealership

Traveland RV Supercentre; Duncan; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Service Receptionist to join their team. This full-time role requires a friendly and organized individual who excels at customer service and communication. You'll be responsible for managing phone calls, scheduling appointments, and maintaining customer records, ensuring a smooth operation in the service department. The company values teamwork and efficiency, providing a supportive environment where your contributions will directly impact customer satisfaction. If you're looking for a rewarding position in a thriving industry, this opportunity is perfect for you.

Benefits

Canada Life Coverage

Catered Staff Lunches - Monthly

RRSP Matching

Qualifications

• Must have clerical and customer service experience.
• Proficiency in Microsoft Office Suite is essential.

Responsibilities

• Answer incoming phone calls and manage appointment scheduling.
• Update customer profiles and communicate staff schedules.

Skills

Customer Service

Clerical Skills

Organizational Skills

Phone Etiquette

Appointment Scheduling

Education

High School Diploma

Experience with Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Service Receptionist

Our company has an opportunity for a results-focused and highly driven Service Receptionist. We are looking for a qualified and responsible individual to fill this Full-Time Position. Must be friendly, efficient, reliable, organized, work well with others, and have excellent phone manners.

Job Responsibilities

• Answering incoming phone calls
• Responsible for efficient and knowledgeable appointment scheduling
• Appointment confirmation and next day appointment reminder phone calls
• Updating the database with appointment cancellations
• Balancing the Service Department's appointment calendar by working with Service Writers
• Responsible for creating and updating customer IDS electric profiles (phone numbers, address, email, etc.)
• Knowing and communicate staff schedules and if required changes to the right service staff members
• Any other items as directed by the Assistant Service Manager and Service Manager requirements

Education/Experience

Clerical, customer service and office experience. Experience using Microsoft Office Suite and the ability to work Saturdays.

Benefits

• Canada Life Coverage
• Catered Staff Lunches - Monthly
• RRSP Matching

About Us

Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with locations in Langley BC, Kelowna BC, Duncan BC, Airdrie AB, Grande Prairie AB, Edmonton AB, and Saskatoon SK.

Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories. If you have any questions about buying or servicing please contact us.

We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.

Traveland RV is family owned and operated.

Come visit Traveland RV Supercentres or contact us today!