Service Reception, Attrell Toyota

Formulafordlincoln; Brampton; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Family-owned environment

Career growth opportunities

Job summary

Attrell Auto Group in Brampton, Ontario, seeks a friendly Service Receptionist / Cashier to join a high-volume dealership. You will welcome customers, process payments, schedule service appointments and support Service and Parts teams to deliver an exceptional customer experience.

Requirements include a High School Diploma, at least two years of customer service or cashier experience, strong communication, attention to detail and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years of customer service and/or cashier experience.
• Previous automotive dealership experience is considered an asset.
• Strong communication and interpersonal skills.
• A positive outlook, friendly personality and genuine enthusiasm for helping customers.
• Comfortable handling cash, processing payments and working with numbers.

Responsibilities

• Welcome customers and provide a friendly, professional first impression.
• Answer incoming calls and direct inquiries to the appropriate team members.
• Process customer payments for Service and Parts invoices using approved payment methods.
• Accurately handle cash, debit and credit card transactions.
• Verify payments, close invoices and provide receipts.
• Balance and reconcile daily transactions in dealership procedures.
• Assist customers with booking, changing and confirming service appointments.
• Maintain a clean, organized and welcoming reception area.
• Support daily administrative needs of the Service and Parts Departments.
• Perform additional duties as assigned by management.

Skills

Customer service

Cash handling

Communication

Organizational skills

Multilingual

Education

High school diploma or equivalent

Job description

Attrell Toyota | Service Reception | Opened on 11/10/2026 | Pay rate: $18-21 per hour

Attrell Auto Group | Brampton, Ontario

Are you a friendly, organized and customer-focused individual who enjoys working in a fast-paced environment? Do you have a positive outlook, enjoy interacting with people and take pride in delivering exceptional customer service?

Attrell Auto Group is looking for a professional and personable Service Receptionist / Cashier to join our growing team!

As a high-volume dealership, we are looking for someone who can thrive in a busy environment while maintaining a welcoming and professional approach with every customer. You will play an important role in creating a positive dealership experience by supporting our Service and Parts Departments through customer reception, payment processing and appointment scheduling.

POSITION DETAILS

Employment Type: Full-Time

Availability Required: 7:30 AM – 6:30 PM (scheduled shifts within this operating window)

Schedule: Weekends off, with occasional weekend coverage required to accommodate employee time-off requests.

WHAT YOU'LL BE RESPONSIBLE FOR

Customer Service & Reception

Welcome customers and provide a friendly, professional first impression.

Answer incoming telephone calls and direct inquiries to the appropriate team members.

Assist customers with general questions and direct service-related concerns to the appropriate Service Advisor.

Maintain a clean, organized and welcoming reception area.

Cashiering & Payment Processing

Process customer payments for Service and Parts invoices using approved payment methods.

Accurately handle cash, debit and credit card transactions.

Verify payments, close invoices in the dealership management system and provide customers with receipts.

Balance and reconcile daily transactions in accordance with dealership procedures.

Return vehicle keys to customers and direct them to their vehicles once payment and applicable release procedures are complete.

Report payment discrepancies or cash variances to management.

Service Appointment Scheduling

Assist customers with booking, changing and confirming service appointments.

Review appointment availability and offer alternative dates and times when necessary.

Accurately enter customer and vehicle information into the appointment scheduling system.

Confirm appointment details and communicate any special requests to the appropriate team members.

Teamwork & Administration

Work collaboratively with Service Advisors, Parts Advisors and other dealership personnel.

Maintain customer confidentiality and follow dealership policies and procedures.

Support the daily administrative needs of the Service and Parts Departments.

Perform additional duties as assigned by management.

WHAT YOU BRING TO THE TEAM

High School Diploma or equivalent.

Minimum of two years of customer service and/or cashier experience.

Previous automotive dealership experience is considered an asset.

Strong communication and interpersonal skills.

A positive outlook, friendly personality and genuine enthusiasm for helping customers.

Comfortable handling cash, processing payments and working with numbers.

Excellent attention to detail and organizational skills.

Proficiency with computers and the ability to learn dealership management systems.

Ability to multitask and remain organized in a high-volume, fast-paced environment.

Ability to work independently and collaboratively as part of a team.

Multilingual abilities are considered a strong asset.

WHAT WE OFFER

Full-time employment with a consistent weekday-focused schedule.

Weekends generally off, with occasional coverage as required.

Opportunity for career growth and advancement within the dealership.

A supportive and collaborative team environment.

The opportunity to work with an established, family-owned automotive dealership group.

An opportunity to develop your skills and grow your career within a high-volume dealership environment.

WHY JOIN ATTRELL AUTO GROUP?

At Attrell Auto Group, we are proud of our family-owned history and commitment to our customers and employees. Since 1975, we have built our reputation on relationships, integrity and delivering an exceptional customer experience.

When you join our team, you become part of a dealership group that values teamwork, professionalism, a positive attitude and making a difference.

Attrell Auto Group is an equal opportunity employer and welcomes applications from all qualified candidates.