Service & Parts Coordinator

Lounsbury Furniture Limited; Moncton; On-site; CAD 40,000 - 50,000; Full time

Job summary

Lounsbury Heavy-Duty Truck Centre in Moncton is seeking a Service and Parts Coordinator for a full-time role. This position entails overseeing workflows, customer interaction, and ensuring parts availability. A commitment to training and competitive benefits, including a signing bonus, are offered to candidates.

Benefits

Competitive wages

Group Benefits Plan (health, dental, vision, life insurance)

Pension Plan

Employee discounts on cars and furniture

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and clean driver’s abstract.
• Experience in the truck, rental, or automotive industry is an asset.

Responsibilities

• Oversee workflow in the Parts and Service Department.
• Schedule appointments and order parts.
• Create estimates and ensure customer satisfaction.

Skills

Attention to detail

Customer service

Troubleshooting

Team player

Education

High school diploma or equivalent

Tools

Multiple software platforms

Job description

Career Opportunities with Lounsbury Company Limited

A great place to work.

Careers At Lounsbury Company Limited

Current job opportunities are posted here as they become available.

Lounsbury Heavy-Duty Truck Centre in Moncton is looking for a Service and Parts Coordinator.

This is a full-time position, Monday to Friday from 8am to 5pm, and a rotational Saturday. Some evenings may be required.

**We will offer a $800 signing bonus to the eligible candidate.**

Why Work with Us?

Lounsbury Heavy-Duty Truck Centre is committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages
• Group Benefits Plan, including health, dental, vision, and life insurance, that begins on your first day
• Pension Plan
• Employee discounts on cars and furniture

Responsibilities

• Oversee workflow in the Parts and Service Department, ensuring a customer-focused approach for the ultimate service experience.
• Follow the entire service process, including greeting customers, creating repair orders, checking warranty, recalls, and campaigns, and performing technical follow-up with engineers.
• Schedule appointments, order parts through the Parts Department, and ensure a smooth workflow.
• Ensure accurate and detailed information is gathered and relayed to the shop/technician.
• Work with the Parts Department to ensure that the necessary parts are available for scheduled jobs and follow up on any parts that are on order.
• Recommend customers the appropriate maintenance requirements.
• Create estimates when required.

Qualifications

• High school diploma or equivalent
• Must have a valid driver’s license and a clean driver’s abstract
• Must be computer literate and able to use multiple platforms
• Experience in the truck, rental, or automotive industry is an asset
• Strong attention to detail
• Strong interpersonal, customer service, and troubleshooting skills
• Team player with a sense of urgency and ability to multitask