Service Now Tech Lead

Genpact; Toronto; Remote; CAD 90,000 - 110,000; Full time

Job summary

A global professional services firm is seeking an AWS Cloud Engineer to design and implement scalable cloud solutions. This remote role requires over 5 years of AWS-focused experience and a Bachelor’s degree in Computer Science or Engineering. Key responsibilities include optimizing cloud resources and ensuring security in cloud environments, requiring collaboration with infrastructure and security teams.

Qualifications

• 5+ years of experience in cloud computing, focusing on AWS.
• Strong knowledge of AWS services including Networking, IAM, and Cost Management.
• Experience with Infrastructure as Code (IaC) tools.

Responsibilities

• Design and implement secure cloud infrastructure solutions.
• Collaborate with teams to implement cloud architecture best practices.
• Optimize cloud resources for high availability and performance.

Skills

Cloud computing experience

AWS expertise

Problem-solving skills

Team collaboration

Programming skills (Python, C#, Java)

Education

Bachelor’s degree in computer science or Engineering

Tools

AWS CDK

Terraform

CI/CD tools

Job description

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of AWS Cloud Engineer

Location : Remote (Canada)

Responsibilities :

• Design, develop, and implement scalable and secure cloud infrastructure solutions.
• Collaborate with infrastructure, operations, and security teams to define and implement cloud architecture best practices.
• Monitor and optimize cloud resources to ensure high availability, reliability, and performance, including the management of AWS Organizations to streamline account management and governance.
• Implement cost optimization strategies across cloud resources, leveraging AWS tools and services to analyze and reduce costs effectively.
• Develop and maintain Infrastructure as Code (IaC) scripts using tools such as AWS CDK, Terraform.
• Troubleshoot and resolve complex technical issues related to cloud infrastructure and services.
• Provide technical guidance and mentorship.

Skills :

Bachelor’s degree in computer science, Engineering, or equivalent experience.

5+ years of experience in cloud computing, with a focus on AWS.

Strong knowledge of AWS services, including but not limited to : Networking, IAM, Control Tower, Account / Cost Management.

Experience with Infrastructure as Code (IaC) tools such as CDK, Terraform.

Proficiency in at least one programming language, such as Python, C# or Java.

Experience in building simple, repeatable, and secure solutions and processes.

Experience with DevOps and CI / CD pipelines.

Strong problem-solving skills and the ability to work independently or as part of a team.

Excellent communication and interpersonal skills.

Preferred Qualifications :

AWS certifications, such as Practitioner, Developer, Administrator, Networking.

Knowledge of IT security best practices and experience implementing security measures in a cloud environment.

Familiarity with agile methodologies and project management tools.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com.

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