Service Now Developer

Finance Professionals Inc.; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Downtown Toronto is seeking a ServiceNow Developer to analyze business requirements and develop technical solutions. The ideal candidate will have 8-10 years of IT development experience, including 3-5 years specifically in ServiceNow. Join a company committed to inclusivity and creating a supportive team environment.

Qualifications

• 8-10 years of experience as an IT Developer.
• 3-5 years of experience in ServiceNow.
• ServiceNow Advanced System Administration certification is required.

Responsibilities

• Analyze complex business requirements and generate technical specifications.
• Design, test, implement, and support solutions.
• Involved in the full system lifecycle.

Skills

ServiceNow Development

Systems Design

Troubleshooting

Stakeholder Presentation

Time Management

Team Collaboration

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

ITIL

Job description

Our client, a leading financial institution in Downtown Toronto, is looking for a Service Now Developer to analyze highly complex business requirements; generate technical specifications to design or redesign complex software components and applications. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in Role:

• Act as an expert technical resource for modeling, simulation, and analysis efforts.
• Leverage industry best practices to design, test, implement, and support solutions.
• Ensure quality, security, and compliance requirements are met.
• Be flexible and thrive in an evolving environment.
• Adapt quickly to change and adjust work accordingly in a positive manner.
• Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
• Work closely with customers, Business Analysts, and team members to understand business requirements that drive the analysis and design of technical solutions.
• Involved in the full system lifecycle, responsible for designing, coding, testing, implementing, and supporting applications software delivered on time and within budget.
• Understand how the bank’s risk appetite and culture should be considered in daily activities and decisions.
• Promote a high-performance environment and implement strategies to attract, retain, develop, and motivate the team by fostering an inclusive work environment; communicate vision, values, and business strategy; and manage succession and development planning.

Must-Have Skills:

• 8-10 years of experience as an IT Developer.
• 3-5 years of development experience in ServiceNow, with hands-on troubleshooting and development within the platform.
• ServiceNow Advanced System Administration certification or training is required.
• 3+ years of experience in systems design, with a solid understanding of development, QA, and integration methodologies.
• Hands-on experience with ServiceNow components such as ACLs, Business Rules, Client Scripts, UI Actions, REST, and SOAP.

Nice-to-Have Skills:

• Research and development skills for leveraging new features of the ServiceNow platform.
• Experience with iterative and agile SDLC.
• Experience with PAM (CyberArk) is highly preferred.
• Deep knowledge of large or multiple small applications.
• Ability to work on systems integration projects.
• Independent troubleshooting skills.
• ITIL Foundation certification or training.

Soft Skills:

• Good time management skills for handling multiple assignments.
• Ability to analyze complex situations.
• Effective stakeholder presentation skills.
• Team player mentality.

Education:

• Bachelor’s degree in computer science, computer engineering, or a related technical field, or equivalent experience.
• ServiceNow admin, ITIL training, or certification.

Our finance client is committed to creating an inclusive environment where all team members and clients feel a sense of belonging. We welcome applicants of diverse abilities and provide an accessible candidate experience. We advocate for inclusivity regardless of race, color, religion, national origin, sex, disability, or age.