Service Manager

Redhead Equipment Ltd.; Assiniboia; On-site; CAD 70,000 - 100,000; Full time

Job summary

Redhead Equipment Ltd. is seeking a Service Manager in the Assiniboia branch to oversee daily service operations and lead the service team. The role focuses on coordinating with sales, parts, and other departments to meet customer needs.

The ideal candidate will have strong leadership, communication, and problem-solving abilities, with Journeyperson certification beneficial but not required.

Qualifications

• Demonstrated leadership abilities and experience in a similar role.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong problem-solving abilities.

Responsibilities

• Oversee daily operations of the Service Department.
• Lead service staff and coordinate with other departments.
• Support dealership performance and profitability.
• Ensure a high level of customer satisfaction.

Skills

Leadership

Team leadership

Communication

Customer focus

Problem solving

Education

Journeyperson certificate (related field)

Job description

E. Bourassa & Sons, a Redhead Equipment Company, has an exciting career opportunity for a Service Manager in our Assiniboia branch.

At Redhead Equipment we do Whatever It Takes to meet the needs of our customers and have been doing so for 75 years. We deliver the most dependable brands of agricultural, truck and construction equipment across 14 locations in Saskatchewan.

This role is responsible for overseeing the daily operations of the Service Department, leading service staff, supporting dealership performance, and ensuring a high level of customer satisfaction.

Key Abilities:

• Leading and supporting a team of service technicians and staff
• Collaborating with sales, parts, and other dealership departments
• Building strong customer relationships and providing timely solutions
• Strong understanding of the technical aspects of the equipment service industry

Ideal candidate will possess the following:

• Exemplary leadership abilities and experience in a similar position
• Strong communication and interpersonal skills
• A customer-focused mindset with strong problem-solving abilities
• Having a Journeyperson certificate in a related field would be beneficial but not necessary

Redhead Equipment offers on-going training opportunities, an industry leading compensation package including different benefit packages to meet your family's needs, a matching RRSP plan and a positive and safe work environment.

Diversity and inclusion are an important priority for Redhead Equipment. We are committed to selections based on merit and encourage the full participation of all.