Service Management

Cactus Club Cafe Richmond Centre; Richmond; On-site; CAD 55,000 - 80,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Hospitality Manager for their Richmond location. The ideal candidate will demonstrate strong leadership, a commitment to service excellence, and a passion for fostering team development. In return, the company offers comprehensive training, a competitive compensation package, and support for personal growth, making it a great opportunity in a thriving restaurant environment.

Benefits

Wellness spending account

Cactus food dine in card

Annual education allowance

Company-provided benefits package

Vacation program

Qualifications

• Experienced Hospitality Manager with leadership skills.
• Committed to delivering the highest quality service.
• Ready to guide team skills development.

Responsibilities

• Accountable for decisions related to guests and employees.
• Foster a culture of reliability and trust within the team.
• Lead training and empowerment for hospitality excellence.

Skills

Leadership

Professionalism

Customer Service

Reliability

Motivation

Education

Occupational First Aid certification

Safe Liquor certification

Job description

Our Managers treat the workplace as if it is their own business. They are accountable for decisions, our guests and our employees, while simultaneously working toward the company’s goals and vision. They foster a culture of reliability and trust within the team while leveraging valuable leadership skills to mentor, inspire and motivate our teams to reach their full potential. Our Management Team consists of a group of ‘networkers’ and entrepreneurial leaders who ambitiously approach their careers and personal long term success.


YOU ARE:

An experienced Hospitality Manager who cultivates valuable leadership skills used to mentor, inspire and motivate employees
A networker and entrepreneurial leader who is ambitious about their personal and professional trajectory
Committed to professionalism and delivering the highest quality service
A supportive leader ready to guide the team in skills development, exceptional performance and financial goals
Reliable and motivated with a passion for food, hospitality and customer service
Occupational First Aid certified, demonstrating your ability to prioritize safety in the workplace
Safe Liquor certified, attesting to your compliance with alcohol service regulations and responsible serving practices


WE WILL:

Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
Provide an unbeatable business education to help advance your career, through carefully crafted training programs such as a mentorship, Cactus University, and Manager Bootcamp
Support your growth and well-being with a wellness spending account, a Cactus food dine in card, and an annual education allowance
Offer a company-provided benefits package plus a vacation program that allows you plenty of time to rest and recharge
Provide a comprehensive compensation package that takes various factors into consideration, including market rates, experience and qualifications


Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.

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Only a Canada Line ride away, the Richmond Centre Cactus Club Cafe is known for its lounge and year round enclosed heated patio, with retractable roof and sliding glass walls. This restaurant also offers guests a menu crafted with fresh, local and sustainable ingredients, designed by Canada’s first Iron Chef America Champion Rob Feenie.