Service Leader - Chef de Partie (Bosk)

Shangri-La Group; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading hotel brand in Toronto seeks a passionate Service Leader - Chef de Partie for its award-winning restaurant. This full-time role requires culinary excellence, customer service orientation, and technical cooking skills while embodying the Shangri-La hospitality ethos. Experience in luxury hotels and Red Seal certification are preferred.

Qualifications

• Minimum 2 years of relevant experience, preferably in a luxury hotel.
• High integrity and professionalism required.
• Fluency in English mandatory.

Responsibilities

• Prepare culinary items according to recipes, maintaining food quality.
• Ensure cleanliness of kitchen areas, adhering to Food Safe and hygiene standards.
• Interact with colleagues and guests to deliver excellent service.

Skills

Communication

Problem Solving

Customer Service Orientation

Teamwork

Integrity

Education

Red Seal certification or equivalent

Job description

Join to apply for the Service Leader - Chef de Partie (Bosk) role at Shangri-La Group.

Primary Responsibilities

• Demonstrate integrity and provide a 5-Star culinary experience to guests and colleagues, embodying Shangri-La hospitality.
• Interact with colleagues as internal customers and strategic partners to deliver excellent service.
• Maintain positive relationships and a professional attitude towards guests and colleagues.
• Ensure food quality and standards are upheld during preparation for restaurant and banquet functions.
• Act as a service ambassador, meeting service expectations proactively and professionally.
• Prepare culinary items according to recipes, demonstrating thorough knowledge of food preparation, presentation, and service techniques.
• Maintain cleanliness of all kitchen and prep areas, adhering to Food Safe, HACCP, and hygiene standards.
• Practice sustainable practices, controlling food portions and wastage.
• Participate in training initiatives and stay updated on industry trends.
• Ensure compliance with hotel policies and standards.
• Demonstrate teamwork, safety, communication, respect, and professionalism.
• Undertake other related responsibilities as required.

Mandatory Requirements

• Passion for food and culinary excellence.
• Technical competency in cooking techniques, ingredients, and presentation.
• Customer service orientation with a focus on guest needs.
• Excellent communication skills; fluency in English.
• Commitment to safety and safe work practices.
• Ability to prioritize, make decisions, and solve problems effectively.
• Respectful interaction with others, demonstrating sincerity and humility.
• High integrity and professionalism.
• Physical ability to perform lifting, pushing, pulling, standing, and reaching.
• Proficiency with departmental equipment.

Other Requirements

• Minimum 2 years of relevant experience, preferably in a luxury hotel.
• Experience with Shangri-La Hotels and Resorts is an asset.
• Red Seal certification or equivalent.
• Flexible schedule, including holidays and weekends.
• Legal eligibility to work in Canada.

Additional Information

This job posting is active; the role is full-time in management and customer service within the hospitality sector.