Service Lead : Night Shift

Flora Food Group; Brantford; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the food production sector is seeking a Service Team Member in Brantford, Ontario. This role involves ensuring safety, quality, and operational efficiency while supporting line activities and training team members. The ideal candidate will have experience in manufacturing, strong communication skills, and a commitment to continuous improvement.

Qualifications

• 2-3 years’ experience in the manufacturing environment required; food production environment preferred.
• Ability to communicate effectively in English, both written and verbal.

Responsibilities

• Responsible for back-up supervisory duties and TM training.
• Monitor product quality and ensure compliance with safety standards.
• Support continuous improvement projects.

Skills

Communication

Leadership

Conflict Management

Attention to Detail

Organization

Education

GMP and HACCP knowledge

Lean training

Tools

MS Office

Job description

Position Description

This position will be based in Brantford, Ontario. Above all, the Service Team Member is to work safely by observing all safety rules, including proper utilization of lock out tag out. This position will be responsible for back-up supervisory duties, TM training, CI improvement projects, basic maintenance tasks and support for all line activities.

Safety

Protection of employees’ health and safety by meeting legislative requirements, providing instruction regarding safety procedures and ensuring compliance of all regulatory and plant safety rules.

• Must actively contribute to the safe working environment, to include the completion of Safety Care Conversations (SCC’s)
• Promptly report any accidents/ incidents and assist in the investigation and implementation of corrective actions.
• Use or wear equipment and PPE (personal protective equipment) required to conduct the task/ activity in a safe manner.
• Not using or operating any equipment, machine or device or work in a manner that may endanger themself or others.
• Report any unsafe conditions or activities for resolution to supervision or manager.

Workplace Hazards

• Full knowledge of the workplace and hazards within it.
• Utilize appropriate safety and environmental procedures for people, processes, materials, products, and equipment relevant to the tasks in the area.
• Work areas include conveyors and power industrial vehicles.
• Work areas include machines that start and stop automatically.
• Work areas may include cold work environments (PPE is provided).

Quality

• Knowledge of product quality and food safety procedures.
• Must actively contribute to all the quality related training and complete assessments.
• Monitors product and packaging to ensure they meet or exceed all quality standards and corrective actions are taken promptly upon discovery of an issue.
• Identifies material defects at the point of receipt and notifies appropriate personnel, may include leads, supervisors, and quality, completion of SNCR documentation in Poka.
• Prioritizes Consumer Safety by adhering to the strict Food Safety and GMP requirements set by the company and may halt activities when there is potential risk for noncompliance.

Operational Activities

• Acts as a back-up Manufacturing Supervisor and leads training for all line related activities.
• Provides line relief when required and acts as a back-up to the Packaging Technician, General Labor, Process Operator.
• Vacation/absenteeism coverage
• SMED for all areas
• OPL Creation Improvements in Poka
• Line C/O, Startup expert, adheres to performance standards.
• Works on continuous improvement projects both individually and on teams.
• General line maintenance and preparation required as part of Autonomous program.
• Other work assisting Maintenance activities as requested from Maintenance.
• Work area must follow 5S protocols.
• Complete all the required paperwork forms in Poka as the relevant work is performed.
• Support DT reporting in project Core
• Other duties as assigned.

Environmental

• Follows proper containment and reporting procedures and escalates any environmental release as soon as they are known, this includes releases to internal drains.
• Reduce costs due to waste and minimize impact on health, safety, and the environment through working to eliminate waste and through the correct management of waste and hazardous materials.
• Must actively contribute to an eco-efficient environment including but not limited to disposing of materials in the appropriate waste streams.

Problem Solving

• An awareness of how to identify, prioritize and address problems using appropriate tools and techniques that eliminate recurrence. Will participate in RCA as required for quality and safety issues.

Teamwork

• Must be a good team player capable of working within a highly effective team; responsible, supportive and able communicator. Embrace for a cultural change

World Class Manufacturing (WCM)

• An awareness of how to use performance measures to identify and prioritize losses in the production area; provides description of problems and can provide monitoring of process or line issues.
• May be required to complete or contribute to EWO and associated paperwork.

Tools and Equipment

• Cleaning supplies include but are not limited to chemical cleaning agents, towels, squeegee, brushes, dust pans, brooms, mops, etc.

About you!

Minimum Requirements:

• 2-3 years’ experience in the manufacturing environment required; food production environment preferred.
• GMP and HACCP knowledge
• Ability to communicate effectively in English, both written and verbal
• Lean trained for CI improvement projects (5S auditor, center lining)
• Leadership and conflict management
• Skilled in MS Office products
• Strong attention to detail and organization skills
• Ability to work with minimal supervision and work well within a team environment.