Service-Driven Lot & Loading Specialist

The Home Depot; Winnipeg; On-site; CAD 17,000 - 22,000; Full time

Job summary

The Home Depot in Winnipeg is seeking a Lot Associate to support customers by loading orders into their vehicles and keeping the parking area welcoming and safe.

You will help customers with loading, keep carts stocked, and engage customers with questions about their projects to determine needs. This role emphasizes safety, cleanliness, and reliable service in a busy store environment, with shifts that may include evenings and weekends.

Qualifications

• Highschool Diploma or Equivalent.
• 1–2 years of Retail experience.
• No leadership experience required.

Responsibilities

• Load orders into customer vehicles and assist loading.
• Maintain carts near store entrance.
• Ask open-ended questions to determine customer project needs.
• Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
• Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
• Ensure exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
• Follow Safety and Loss Prevention policies and procedures.
• Communicate effectively with customers.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Customer service

Education

Highschool Diploma or Equivalent

Job description

The Home Depot in Winnipeg is seeking a Lot Associate to support customers by loading orders into their vehicles and keeping the parking area welcoming and safe.

You will help customers with loading, keep carts stocked, and engage customers with questions about their projects to determine needs. This role emphasizes safety, cleanliness, and reliable service in a busy store environment, with shifts that may include evenings and weekends.