Loading & Customer Care Specialist - Lot

The Home Depot; Calgary; On-site; CAD 21,000 - 30,000; Full time

Job summary

The Home Depot in Calgary is seeking a Lot Associate to help customers by loading orders into their vehicles and maintaining a safe, welcoming parking area. You will interact with customers throughout the loading process and support safe loading practices.

Responsibilities include assisting customers with loading, keeping carts organized, and asking questions to understand project needs, while adhering to safety policies and company training. Evening and weekend work may be required.

Qualifications

• Highschool Diploma or Equivalent.
• 1–2 years retail experience.
• Willingness to work evenings and weekends.

Responsibilities

• Load orders into customers' vehicles and assist with loading.
• Keep carts near the store entrance and accessible.
• Ask open-ended questions to identify customer needs and project scope.
• Approach customers to offer loading help and carry/shopping cart assistance.
• Determine best loading method and secure merchandise per training.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Education

Highschool Diploma or Equivalent

Job description

The Home Depot in Calgary is seeking a Lot Associate to help customers by loading orders into their vehicles and maintaining a safe, welcoming parking area. You will interact with customers throughout the loading process and support safe loading practices.

Responsibilities include assisting customers with loading, keeping carts organized, and asking questions to understand project needs, while adhering to safety policies and company training. Evening and weekend work may be required.