Service Director (Commercial Roofing)

Maxwell Roofing & Sheet Metal, Inc.; Vaughan; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading construction contractor seeks a Commercial Service Leader to drive growth and manage a service department. This role offers a supportive leadership team and a competitive salary with profit-sharing. Ideal candidates will have a strong strategic mindset, excellent communication skills, and experience in service department management.

Benefits

Health/Dental/Vision Insurance

Matching 401K

Company Vehicle or Allowance

Employee Assistance Program

PTO

Qualifications

• Proven track record in growing a commercial service department.
• Experience balancing office and field time.
• Highly responsive communicator at all levels.

Responsibilities

• Manage service tickets and small projects effectively.
• Ensure safety plans and quality control.
• Lead workforce development and safety initiatives.

Skills

Strategic thinking

Problem-solving

Effective communication

Tech-savvy

Tools

Dataforma

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Exciting Opportunity for Commercial Service Leader!

This is a rare opportunity for a proven, commercial Service Leader that feels capped and would like the opportunity to advance to the next level with one of the best known and most respected contractors in Middle Tennessee for nearly 70 years. As our Service Director, you’ll start with a supportive and knowledgeable leadership team, a solid service group, and well-designed processes/systems, and you’ll bring a proactive, visionary leadership approach to scale the division to its potential. You’ll be well rewarded with a strong salary plus a profit-sharing, excellent health insurance, full benefits, matching 401K, and an energetic leadership team that’s been taking the organization to the next level.

Qualifications

• Prefer track record of successfully growing a commercial service department.
• Strong strategic thinker that can effectively analyze data/situations, problem solve, and respond with well-conceived decisions, plans and allocation of resources.
• Experienced balancing office and field time (Middle Tennessee) to foster strong client, field, and inter-department relationships while managing performance, quality control, safety, and profitability.
• Highly responsive and effective communicator that connects at all levels through strong oral and written communication skills.
• Tech savvy by nature and capable of becoming a Dataforma Super-User (field service management software) to leverage the platform to maximize service division performance.

Key Functions

• Work with the Service Coordinator in promptly responding, qualifying, prioritizing, and assigning service tickets and small projects to the appropriate service techs to optimize performance.
• Collaborate with estimating to ensure detailed safety plans for small projects and conduct site visits for quality control and safety checks.
• Keep clients continually updated and well-informed through clear and effective communications including well-documented reporting in Dataforma.
• Assist with strategic client relationship management including teaming up with sales periodically as the technical operations voice.
• Leverage Datafoma as a Super-User to aid in operational management, reporting, and strategic planning.
• Lead workforce development and safety initiatives and foster a service culture of excellence.

Rewards

• Strong Comp./VP Potential – Strong Salary and Profit-Sharing Plan with VP of Service Advancement Opportunity.
• Lots of Benefits – Late-Model Company Vehicle or Allowance options, Health/Dental/Vision Insurance, HSA, Accident insurance, Critical Illness insurance, Short-Term Disability, Hospital Insurance, Employee Assistance Program, Employer-Paid Life Insurance, PTO, Matching 401K, Technology Package and more…
• Terrific Culture – We’re locally-owned and foster an engaging family atmosphere with a highly supportive leadership team.
• Company Events – Monthly employee grill outs, Summer Kickoff Party, Christmas Party, raffles, and awards ceremonies and gifts to show appreciation for our team.
• Local Projects – Experience better work-life balance with majority of service projects within a 60-mile radius of Nashville.

*Please apply through LinkedIn. Please DO NOT call, email, or drop by to share your resume.

*No recruiter inquiries will be accepted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Customer Service, and General Business

• Industries

  Construction

Referrals increase your chances of interviewing at Maxwell Roofing & Sheet Metal, Inc. by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Get notified about new Director of Services jobs in Nashville Metropolitan Area.

Director of Operations Behavioral Health Treatment Center

Director of Operations - Construction Tenant Improvement

Director, Hotel Management Business Development

Nashville, TN $161,279.04-$232,958.61 1 month ago

Nashville, TN $125,439.25-$170,238.98 1 month ago

Regional Food Service Director of Operations - New Jersey Region

Regional Food Service Director of Operations - New Jersey Region

PEPI: Director, Operations Group—Aerospace, Defense, Aviation & Space (OPEN TO ALL U.S. LOCATIONS)

Regional Food Service Director of Operations - New Jersey Region

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.