Service Desk Associate : Part Time (Temp) - VERNON

The Home Depot Canada; Vernon; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company where you can be yourself and contribute to a larger mission. As a Service Desk Associate, you will play a crucial role in ensuring customers receive the products and services they need promptly. This position involves liaising with various teams to resolve issues and coordinate order activities, ensuring a seamless experience for customers. With a commitment to employee development, the company offers extensive training and career advancement opportunities. If you thrive in a dynamic environment and enjoy helping others, this role is perfect for you.

Benefits

Health and Dental Benefits

Profit Sharing

Stock Purchase Plan

Paid Training

Career Development

Tuition Reimbursement

Qualifications

• Strong customer service skills to assist and resolve customer inquiries.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Ensure timely and accurate delivery of products and services to customers.
• Act as a liaison between customers and various support teams.

Skills

Customer Service

Communication Skills

Problem Solving

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Service Desk Associate Responsibilities

1. Ensure customers receive products and services requested in a timely and accurate manner.
2. Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers, and third-party agents.
3. Resolve issues, assess customer needs, and coordinate all order-related activities in partnership with the Project Support Centre, delivery companies, vendors, and service providers in a timely and professional manner.

What Sets Us Apart?

1. Health and Dental Benefits for Full Time associates.
2. Profit Sharing and Stock Purchase Plan.
3. Paid Training & Career Development.
4. Tuition Reimbursement.

The pay range for this position is between $20.00 - $21.75.