Service Desk Associate : Part Time - COUNTRY HILLS

The Home Depot; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Service Desk Associate, where you can be yourself and contribute to a larger mission. This role involves ensuring customers receive their requested products and services promptly while acting as a liaison among various stakeholders. You will have the opportunity to resolve issues and coordinate activities with a focus on customer satisfaction. The company values its associates, offering a supportive environment and numerous benefits that enhance your career development and well-being. If you are passionate about delivering excellent customer service, this is the perfect opportunity for you.

Benefits

Health and Dental Benefits

Profit Sharing

Stock Purchase Plan

Paid Training

Career Development

Tuition Reimbursement

Responsibilities

• Ensure timely and accurate delivery of products and services to customers.
• Act as a liaison between customers and various stakeholders.
• Resolve issues and coordinate order-related activities professionally.

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Service Desk Associate Responsibilities:

1. Ensure customers receive products and services requested in a timely and accurate manner.
2. Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers, and third party agents.
3. Resolve issues, assess customer needs, and coordinate all order-related activities in partnership with the Project Support Centre, delivery companies, vendors, and service providers in a timely and professional manner.

What sets us apart?

• Health and Dental Benefits for Full-Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement