Service Delivery Technician - Part-Time

National Seating & Mobility; Vernon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading mobility solutions company is seeking a Service Delivery Technician in Vernon, Canada. In this role, you will deliver, install, and service medical equipment while ensuring client satisfaction and safety. The ideal candidate has experience in equipment delivery, excellent communication skills, and a commitment to community service. Salary ranges from $21 to $24 CAD per hour, with employer-paid benefits and a rewarding career that makes a difference.

Benefits

Employer-paid benefits

RRSP matching program

Generous paid time off

Company-sponsored events

Branded company attire

Competitive salary

Qualifications

• Experience in equipment delivery, installation, or a related technical field.
• Applicants must be eligible to work in Canada.
• Ability to lift heavy equipment up to 75 lbs.

Responsibilities

• Deliver, transfer, and install all NSM equipment.
• Conduct equipment inspections to ensure safety and functionality.
• Provide clear explanations to clients and caregivers on equipment use.

Skills

Experience in equipment delivery

Valid driver's license

Strong knowledge of equipment and tools

Excellent verbal communication skills

Team player

Ability to lift heavy equipment

Job description

Job Details

Description

Join Our Team as a Service Delivery Technician!

At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our mission is to empower individuals of all ages with mobility challenges, offering reassurance to families and caregivers while providing exceptional clinical support to therapists and healthcare professionals.

We are looking for a Service Delivery Technician to join our sales team and help us continue our mission of transforming lives through mobility solutions.

Scope

As a Service Delivery Technician, the employee plays a vital role in providing safe, efficient and compassionate delivery, installation and servicing of NSM’s medical equipment. The position requires both technical skills and strong interpersonal abilities to work with clients, caregivers and healthcare professionals in sensitive situations.

Position Reports To: Branch Manager

Role And Responsibilities/Essential Functions

• Deliver, transfer, and install all NSM equipment.
• Repair and adjust equipment or coordinate repairs with in-store technicians.
• Ensure all equipment has a barcode and is identifiable with an NSM label.
• Conduct equipment inspections to ensure safety, proper installations and functionality.
• Develop continual education through product literature and in-house training on new products and services.
• Complete service documentation and delivery records accurately and on time.
• Follow company procedures and safety regulations.
• Support all programs with professionalism and empathy.
• Provide clear explanations to clients and caregivers on equipment use and care.
• Demonstrate empathy and patience when working with clients facing health or mobility challenges.
  
  

Other duties as assigned that include inventory or any other task.

Competencies/Skills

• Experience in equipment delivery, installation or related technical field
• Valid driver's license
• Applicants must be eligible to work in Canada
• Diagnose and solve problems based on customers’ non-technical descriptions
• Strong knowledge of equipment and tools used in the industry
• Lift heavy equipment upto 75 lbs, work in confined spaces and bend frequently
• Excellent verbal communication skills
• Team player
• Capable of working quickly under pressure
• Commitment to serving the community with care and respect
  
  

Why Join NSM?

• A rewarding career where you make a real difference in people’s lives.
• Employer-paid benefits, ensuring your health and well-being.
• RRSP matching program, helping you invest in your future.
• Generous paid time off, because work-life balance matters.
• Company-sponsored events, fostering a fun and inclusive team culture.
• Branded company attire, so you can represent NSM with pride.
• Competitive salary - $21- $24 CAD
  
  

If you’re passionate about making a difference and want to be part of a team that transforms lives through mobility solutions, we’d love to hear from you!