Service Coordinator/ Coordonnateur des services

Everguard; Timmins; On-site; CAD 50,000 - 70,000; Full time

Job summary

Everguard, a leading fire safety services company, seeks a Service Coordinator in Timmins. You will schedule technicians and support service delivery, contributing to high-quality client satisfaction. If you're detail-oriented and thrive in a fast-paced environment, join us and grow your career.

Benefits

Competitive wages

Comprehensive health, dental and insurance coverage

Employer-matched retirement savings and financial planning support

Paid time off, including vacation, flex time and observed holidays

Paid training and development opportunities

Employee and Family Assistance Program (EFAP)

A supportive, inclusive, and safety-focused work environment

Qualifications

• 2+ years of experience in service coordination or administration, ideally in industrial or construction settings.
• Scheduling experience is a strong asset.

Responsibilities

• Schedule and coordinate field service technicians.
• Communicate with clients to ensure timely service delivery.
• Prepare quotes, work orders, and invoices.

Skills

Communication

Organization

Problem-solving

Teamwork

Adaptability

Job description

JOIN A COMPANY WITH LOCAL PRESENCE & NATIONAL OPPORTUNITIES!

Everguard Fire Safety (Everguard) is a multi-industry fire and life safety services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection, and testing services and 24 / 7 / 365 support. We are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions, and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by our values of Accountability , Continuous Improvement , and Teamwork . We love what we do, and ifyou're passionate about making a difference and growing your career, we want to hear from you..

We have immediate openings at our Timmins operation for Service Coordinator .

Being a part of our team, you will be able to experience many of the benefits below.

• Competitive wages
• Comprehensive health, dental and insurance coverage
• Employer-matched retirement savings and financial planning support
• Paid time off, including vacation, flex time and observed holidays
• Paid training and development opportunities
• Employee and Family Assistance Program (EFAP)
• A supportive, inclusive, and safety-focused work environment

As our Service Coordinator , you will be responsible for a wide variety of duties supporting technical service delivery to our clients.

What You'll Do :

• Schedule and coordinate field service technicians
• Communicate with clients to ensure timely service delivery
• Prepare quotes, work orders, and invoices
• Support technicians with documentation and logistics
• Generate inspection reports and certificates
• Maintain accurate records in our ERP system
• Assist with inventory tracking and replenishment
• Provide exceptional internal and external customer service
• Promote and follow safe work practices

What You Bring :

• Detail-oriented, organized, and self-motivated approach
• Clear communication and strong teamwork skills
• Ability to thrive in a fast-paced, dynamic environment
• Proactive problem-solving and adaptability
• Eagerness to learn and grow professionally
• Proficiency with computers and common software, and openness to learning new tools

Qualifications :

• 2+ years of experience in service coordination or administration, ideally in industrial or construction settings
• Scheduling experience is a strong asset

We foster a respectful and inclusive work environment and embrace diversity, welcoming applicants from all backgrounds and experiences.

If youre excited about this role but dont meet every requirement, we still encourage you to apply!

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