Service Coordinator

Home Instead; Halifax; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading home care organization is seeking a full-time Service Coordinator in Halifax. You will organize caregiver schedules, ensure excellent service for clients, and support the care team. The role requires strong communication skills and scheduling coordination. Join us to make a difference every day while enjoying flexible schedules and career growth opportunities.

Benefits

Guaranteed hours

Ongoing training

Health insurance with employer contributions

Supportive team environment

Qualifications

• Experience in caregiving is preferred.
• Administrative experience is an asset.
• Own vehicle and valid driver's license is an asset.

Responsibilities

• Organize schedules and create matches between caregivers and clients.
• Monitor attendance and handle last-minute changes.
• Maintain accurate schedules and client records.

Skills

Scheduling Coordination

Communication

Problem Resolution

Job description

Overview

As a full-time Service Coordinator, you’ll organize schedules and create great matches between our caregivers and clients. Our goal is simple: provide the best experience for our clients and team. At Home Instead Senior Care, we offer flexible schedules, career growth opportunities, and meaningful work that enhances the lives of aging adults in our community.

What We Offer

• Guaranteed hours
• Ongoing training
• Health insurance with employer contributions
• A supportive, rewarding team environment

What You’ll Do

• Schedule and coordinate care, ensuring great service for clients
• Monitor attendance, handle last-minute changes, and participate in on-call duties (1-2 evenings per week and every 3rd - 5th weekend)
• Maintain accurate schedules, client records, and care documentation
• Support the care team with visits, introductions, and communications among clients, families, and caregivers

When On-Call You Will

• Handle last minute call-outs and schedule changes
• Resolve issues that arise
• Answer calls in a professional and timely manner
• Monitor and follow up on missed clock ins/outs
• Communicate with caregivers and clients regarding changes

Job Requirements

• Own vehicle and valid driver’s license is an asset
• Caregiving experience preferred
• Administrative experience is an asset

Join us and make a difference every day!

To find out more, visit the careers page of our website here: https://www.homeinstead.ca/location/3008/home-care-jobs/

Home Instead, owned by, 3337989 Nova Scotia Limited