Service Concierge (Langley Toyota)

Go Auto; City of Langley; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading automotive company, Go Auto, as a Service Concierge. This role involves enhancing customer experiences through effective communication and organization while managing vehicle check-ins. Enjoy extensive training, competitive benefits, and opportunities for advancement within a supportive and vibrant team environment.

Benefits

Comprehensive health and dental benefits

Three to five weeks of vacation

Training and development opportunities

Employee Investment Program with guaranteed returns

Positive team environment

Community involvement initiatives

Career growth opportunities

Qualifications

• Experience in customer service with a passion for positive interactions.
• Strong verbal and written communication abilities.
• Highly organized and detail-oriented.
• Proficient with technology.

Responsibilities

• Perform vehicle check-ins and walk-arounds.
• Relocate customer vehicles and assist the lot manager.
• Answer calls and emails courteously and efficiently.

Skills

Customer service experience

Excellent communication skills

Organized

Tech-savvy

Job description

Job Description

Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further – Go Auto is on the hunt for a dynamic individual to join our team as a Service Concierge!

Responsibilities:

• Perform walk-around and check-in of vehicles in CDK.
• Relocate customer vehicles around the lot.
• Check in loaner vehicle returns, clean, and gas them as required.
• Assist the lot manager and staff when required.
• Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.

Qualifications:

• Customer service experience with a passion for creating positive experiences.
• Excellent communication skills, both written and verbal.
• Organized and detail-oriented, with the ability to manage multiple tasks seamlessly.
• Tech-savvy.

Perks:

• Learn and Grow - We're committed to your growth and development. You will receive all necessary training and access to our library of courses in the Go Auto U.
• Employee Investment Program - Our program guarantees a 10% return every year, up to 16%, based on Go Auto's profits.
• Vacation Vibes - Enjoy three weeks of vacation after your first year, four weeks after five years, and five weeks after ten years.
• Health and Dental - Comprehensive benefits including healthcare, dental, and a health spending account.
• Climb the Ladder - Opportunities for career growth within our promote-from-within culture.
• Positive Team Environment - Join a vibrant, collaborative team that supports and uplifts each other.
• Giving Back - We donate annually to causes like Kids with Cancer Society and Go Auto Fuels the Schools.
• Find Your Career - We build lifelong careers; ask us about our success stories during your interview.

Don't settle for just a job—join us at Go Auto and build a career you'll love. Shift into gear and apply today!