Service Biller - OEM (Temporary)

Finning International Inc.; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Service Biller for a temporary position in Edmonton. The successful candidate will manage invoicing, coordinate work order documentation, and ensure excellent customer service. This role requires strong administrative skills and offers a chance to work in a dynamic environment.

Qualifications

• Previous administrative experience is required.
• Experience in a service billing environment is an asset.
• Strong working knowledge of MS Office, particularly Excel and Outlook.

Responsibilities

• Ensure timely printing and delivery of required paperwork for work orders.
• Coordinate activities with internal and external customers.
• Prepare estimates and quotations for work.

Skills

Interpersonal Skills

Problem-Solving

Organizational Skills

Analytical Skills

Education

Diploma in Business

Tools

MS Office

Job description

Service Biller - OEM (Temporary) page is loaded

Service Biller - OEM (Temporary)

Apply locations Edmonton, AB, CA time type Full time posted on Posted 5 Days Ago time left to apply End Date: June 23, 2025 (7 days left to apply) job requisition id R-2025-2438

Company:

O.E.M. Remanufacturing Company Inc.

Number of Openings:

1

Worker Type:

Temporary (Fixed Term)

Position Overview:

As a Service Biller, you will be responsible for ensuring: timely printing and delivery of required paperwork for work orders to the shop floor, processing of the estimate & quotation for all assigned Finning Remanufacturing components, creation of shipping paperwork for all assigned Finning Exchange components, and pricing & invoicing of work orders and electronic filing of all associated paperwork. You will coordinate activities with internal and external customers to ensure the timely processing of all job functions, while providing a superior level of communication and customer service.

Please note that this is a temporary, full-time role expected to last approximately one year.

Job Description:

• Create and distribute daily reports to internal and external customers
• Print and distribute work orders in a timely fashion
• Responsible for ensuring timely and accurate distribution of document change notifications (DCNs) to the floor
• Preparation/creation of estimates for work required to rebuild components using the information received from production
• Detailed review of the estimates created ensuring the information contained in the report is accurate (includes labour, parts, service letters, 0R core credits, etc.)
• Preparation of quotations, where required, to include all appropriate parts, labour and additional information
• Working with the necessary parties – internal and/or external, to resolve discrepancies impeding successful quotation completion
• Daily communication with other Service Billers and Customer Service Team to ensure alignment of activities and consistent application of OEM processes
• Collaborate with Component Procurement coworkers to process paperwork to ship finished components from OEM to Finning Branches and provide paperwork to OEM Shipping
• Coordinate with OEM Production Planners on rush shipments from OEM to Finning Branches/End Users
• Pricing invoices for Finning Accounts Receivable
• Process Accounts Receivable invoices for Finning and Non-Finning customers
• Scanning of files to OEM Remanufacturing’s electronic filing system
• Close/process internal fabrication work orders
• Ensure uninterrupted office supply ordering and maintain 5S standards in supply rooms/cabinets
• Provide break and lunch phone coverage for receptionist, along with coverage for receptionists vacation/sick days
• Other administration duties as required

Qualifications:

• Experience in a service billing environment, preferably in the heavy equipment industry is considered an asset but not a requirement
• Diploma in business or equivalent is considered an asset but not a requirement
• Previous Administrative experience is required
• Strong problem-solving ability
• Excellent interpersonal skills
• Demonstrated analytic, written, and oral communications skills
• Excellent prioritization and organization skills
• Ability to adapt to change
• Strong working knowledge of MS Office, particularly Excel and Outlook

Note:

• This is a temporary, full-time position based out of our Edmonton OEM Remanufacturing facility, and is expected to last approximately one year
• This position is Monday – Friday, 40 hours per week

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC,Canada.

OUR DIVISIONS

• Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.
• Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut.
• Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia.
• Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland.
• Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America.
• OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.