Service Associate, Voluntary Corporate Actions

RBC; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

RBC is seeking a Voluntary Corporate Actions Service Associate to manage corporate events and ensure accuracy of details for Wealth Management. The role requires collaboration with various stakeholders and a strong understanding of operations within the financial sector. You will handle elections and mitigate risk across corporate actions, contributing directly to the efficiency and reliability of services.

Benefits

Comprehensive Total Rewards Program including bonuses

Flexible work/life balance options

Opportunities for professional development

Qualifications

• Experience in a fast-paced, high-risk operations environment.
• Experience with Wealth Management Canadian Operations workflow.
• Strong PC skills including Excel, Word, PowerPoint.

Responsibilities

• Gathering corporate event details from various primary and secondary sources.
• Monitor corporate event life cycle for accuracy.
• Collaborate with Corporate Actions managers to resolve complex events.

Skills

Operational Delivery

Problem Solving

Communication

Time Management

Critical Thinking

Education

Post-Secondary Education

Tools

ServiceLink

Broadridge Terminal Services

Job description

Job Summary

Job Description

What is the opportunity?

As a Voluntary Corporate Actions Service Associate under Canadian Wealth Management Operations, you will be responsible for reviewing and creating announcements for various corporate events for internal lines of business, including the vetting of primary and secondary external sources to ensure accuracy of all event details. In addition, you will also be receiving instructions for elections on voluntary reorganizations. Your efforts will be focused on the accuracy of capturing details and tendering instructions for voluntary corporate events from various sources, and timeliness of publishing details for consumption by Canadian Wealth Management (CWM) and Capital Markets (CM) business lines.

What will you do?

• Responsible for accurately gathering corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to mitigate operational and market risk.
• Actively monitor throughout corporate event life cycle to ensure any changes to details or expiry extension are captured and communicated to business lines in a prompt manner.
• Follow defined processes to ensure accuracy and timeliness of publication and notification of voluntary corporate event details
• Collaborate effectively with Corporate Actions managers to escalate and resolve complex corporate events
• Receipt of elections for voluntary corporate events through workflow systems and processing of instructions in Broadridge in a timely and effective manner to mitigate market exposure.

What do you need to succeed?

Must Have

• Experience in a fast paced, high-risk operations environment
• Experience with Wealth Management Canadian Operations workflow and processing systems including ServiceLink, Broadridge Terminal Services
• Completion of Post-Secondary Education
• Strong PC skills including proficiency with Excel, Word, PowerPoint

Nice to Have

• Good understanding of functions of departments within Wealth Management Canada Operations (WMCO), as well as Wealth Management and Capital Markets lines of business
• Good understanding and/or experience with corporate action events and processes
• Good working knowledge of financial industry and securities
• Completion of Canadian Securities Certification

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Skills

Account Reconciliations, Active Learning, Communication, Critical Thinking, Customer Service, General Ledger Reconciliations, Independent Decision-Making, Monthly Reconciliations, Operational Delivery, Position Reconciliation, Practical Thinking, Problem Solving, Process Improvements, Reconciliation of Funds, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-10

Application Deadline:

2025-06-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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