Service Assistant

Red Lobster Management LLC; Oshawa; On-site; CAD 25,000 - 36,000; Full time

Job summary

Stratum Analytical in Canada is seeking a Laboratory Assistant to support laboratory operations, including sample preparation, data collection, and routine maintenance. You will follow SOPs, ensure cleanliness, manage supplies, and assist with analytical testing under ISO/IEC standards.

The role emphasizes accurate documentation, calibration monitoring, and collaboration across teams to sustain quality and safety in a lab environment.

Qualifications

• Experience in ISO 9001 and ISO 17025 is beneficial.
• Experience in a microbiology and/or chemistry laboratory setting.
• Excellent decision making and interpersonal skills.
• Excellent verbal communication skills and good written communication skills.
• Working knowledge and understanding of microbiology principles (i.e. primarily aseptic techniques).
• Good problem-solving skills for routine and non-routine laboratory issues/problems.

Responsibilities

• Cleaning and maintenance of the laboratory and its equipment.
• Preparation of shipments to subcontractors.
• Monitoring the stock of supplies in the various laboratories and restocking from the warehouse as necessary to ensure smooth operations.
• Management of inventory in the warehouse and collaborating with our inventory management team to ensure supplies remain within predefined thresholds.
• Assist laboratory staff in conducting analytical testing and recording observations and data.
• Preparation and management of samples for testing and ensuring sterility.
• Follow protocols regarding document lifecycle: storage, handling, retention, transmission and destruction.
• Comply with SOPs and ISO/IEC standards; assist with calibration and safety procedures.

Skills

Decision making

Interpersonal skills

Verbal communication

Written communication

Problem solving

Aseptic techniques

Education

Bachelor’s degree in microbiology or chemistry, or diploma in biotechnology preferable

Tools

Microsoft Office

Job description

#LI-DNI JOB DESCRIPTION POSITION Laboratory Assistant COMPANY AND LOCATION Stratum Analytical, 44 Richmond St.

W EMPLOYMENT TYPE Permanent, Full Time HOURS WORKED 37.5 hours/wee k DIRECT REPORTS No ____________________________________________________________

POSITION SUMMARY The Laboratory Assistant supports laboratory operations by assisting with various tasks related to sample preparation, experimentation, data collection, and laboratory maintenance.

Responsibilities include maintaining supplies within the lab, maintaining laboratory equipment, cleaning the laboratory to ensure a clean and clutter-free work environment, following standard operating procedures (SOPs) for experiments and tests, documenting findings accurately, and ensuring compliance with safety and quality standards.

GENERAL RESPONSIBILITIES & ESSENTIAL FUNCTIONS General Laboratory Support Cleaning and maintenance of the laboratory and its equipment.

Preparation of shipments to subcontractors.

Monitoring the stock of supplies in the various laboratories and restocking from the warehouse as necessary to ensure smooth operations.

Management of inventory in the warehouse and collaborating with our inventory management team to ensure supplies remain within predefined thresholds.

Analytical Testing Assist laboratory staff in conducting analytical testing, including recording observations and data accurately.

Preparation and management of samples for testing.

Handle samples carefully to maintain sterility and prevent cross- contamination.

Sample preparation and management.

Aid and contribute to the environmental monitoring program.

Ensure all equipment and systems are operating within established calibration guidelines; notify manager promptly of calibration failures and repair needs.

Document results appropriately in standardized format and recorded in a timely manner.

Document Management Preparation of documentation including but not limited to work orders, worksheets, and laboratory reports.

Follow protocols regarding document lifecycle: storage, handling, retention, transmission and destruction.

Follow and supports the file organisation system and naming conventions set up by the administrative team and management.

Where required, collaborate with the administrative team to scan and file documentation to improve efficiency.

Compliance and Safety Comply with company policies and all applicable SOPs; complies with ISO/IEC 17025, ISO/IEC 9001, ICH guidelines, Health Canada requirements, and Public Health Agency of Canada requirements.

Once trained, retains familiarity with the use of all applicable equipment, systems, and procedures (SOPs).

Remain flexible to work with any department requiring laboratory assistance and supports all laboratory workstations as required.

Uphold Good Documentation Practices according to the standardised ALCOA principles.

Maintains clean, orderly, and safe laboratory work area and follows all laboratory health and safety policies.

Participate in team discussions and assists in achieving team goals.

Provides feedback on operations and projects to improve efficiency and quality.

Work cooperatively in the team to ensure all members are handling hazardous and biohazardous materials safely.

Escalate where required and collaborate with management to keep the team safe

QUALIFICATIONS Experience in ISO 9001 and ISO 17025 is beneficial.

Experience in a microbiology and/or chemistry laboratory setting.

Excellent decision making and interpersonal skills.

Excellent verbal communication skills and good written communication skills.

Working knowledge and understanding of microbiology principles ( i.e.

primarily aseptic techniques) and the ability teach others these principles.

Good problem-solving skills for routine and non-routine laboratory issues/problems.

Physical dexterity to perform testing accurately and precisely.

Ability to read, understand and comply with company policies and SOPs, including safety rules and regulations.

Intermediate level computer skills in Microsoft Office, Word, Excel, Outlook and PowerPoint.

EDUCATION & EXPERIENCE Experience working in a laboratory setting as support staff involved in cleaning and maintenance.

Bachelor’s degree in microbiology or chemistry, or diploma in biotechnology preferable.

SPECIFIC WORKING CONDITIONS OR PHYSICAL REQUIREMENTS Should be able to carry laboratory equipment, reagents, and samples.

Fine motor skills and manual dexterity for tasks such as pipetting, handling small samples, and operating laboratory equipment.

Should be comfortable wearing appropriate PPE, such as lab coats, gloves, safety glasses, and respirators when necessary.

Proper handling of chemicals and adherence to safety protocols.

Working with biohazardous materials and hazardous chemicals.

Working in an ISO class 5 isolator and Biological Safety Cabinet ------------- DISCLAIMER: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

The Company is an equal opportunity employer.

We welcome diversity and are committed to creating an inclusive environment for all employees.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

As our company continues to grow, we’re excited to add an additional Laboratory Assistant to our team.