Service Advisor Peninsula Ford Lincoln Owen Sound, ON

Leggat Pontiac Buick Cadillac Limited; Owen Sound; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automotive group is seeking a Service Advisor in Owen Sound. The role involves greeting customers, handling inquiries, and ensuring a smooth service experience. Ideal candidates will have 2-5 years of experience, strong interpersonal skills, and familiarity with specific software. Join a supportive team with opportunities for career growth and excellent benefits.

Benefits

Career Growth Potential

Drug, Dental and Extended Health Benefits

Travel, Life Insurance and AD&D

Employee Recognition and Events

Employee Pricing on Vehicle Purchases

Goodlife Membership Discounted Corporate Rate

Free Parking

Qualifications

• 2-5 years of previous Service Advisor Experience is required.
• Experience with Dealermine & PBS software is strongly desired.
• Ability to work in a team and possesses strong interpersonal skills.

Responsibilities

• Greet each customer in a prompt, courteous manner.
• Communicate with service customers to determine the nature of the mechanical problems.
• Follow up progress of each repair order during the day.

Skills

Interpersonal Skills

Problem Solving

Attention to Detail

Computer Skills

Tools

Dealermine

PBS Software

Job description

Leggat Peninsula Ford Lincoln is in search of a Service Advisor in the Owen Sound Region! Are you looking for your next career opportunity? Are you a service advisor ready for your next career challenge? Apply with Leggat Peninsula Ford Lincoln today!

About Us

Established in 1922, Leggat Auto Group is a family-owned business with 11 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

Responsibilities:

• Greet each customer in a prompt, courteous manner
• Communicate with service customers to determine the nature of the mechanical problems, and time required.
• Follow up progress of each repair order during the day, contact customers by telephone or text message regarding changes in the estimate or time promised
• Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
• Review work performed with customers
• Interpret warranty information and policies to customers
• Stay up to date on technical and performance information on all vehicles serviced by the dealership
• Assist the service manager as necessary

Qualifications

• 2-5 years of previous Service Advisor Experience is required
• Experience with Dealermine & PBS software is strongly desired
• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Ability to problem-solve and high attention to detail.
• Loves a fast-paced environment.
• Computer skills and understanding of technology.

Why Work for Leggat Auto Group:

• Career Growth Potential with 11 Dealerships and over 600 Employees strong
• Drug, Dental and Extended Health Benefits
• Travel, Life Insurance and AD&D
• TELUS Health Employee Assistance Program (EAP)
• Employee Recognition and Events
• Employee Pricing on Vehicle Purchases and Parts and Services
• Goodlife Membership Discounted Corporate Rate
• Free Parking
• Leggat Care Foundation, we support the communities in which we live and work
• We represent 80% of the Car Manufacturer Brands

Additional Information:

Our Company proudly provides equal employment opportunity for all employees and applicants. We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!