Service Advisor (Go Nissan South)

Go Auto; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

Go Auto is seeking a passionate Automotive Service Advisor to deliver exceptional customer service in a dynamic environment. This entry-level position involves diagnosing vehicle issues, building customer relationships, and contributing to a positive team culture. With opportunities for development and community involvement, you can grow your career with us.

Benefits

Training and development opportunities through Go Auto U

Career growth via promote-from-within culture

Supportive and positive team environment

Community involvement and charitable contributions

Opportunities for long-term career development

Qualifications

• Passion for cars and excellent customer service skills.
• Strong communication skills.
• Ability to remain calm under pressure.

Responsibilities

• Welcome customers and understand their automotive needs.
• Diagnose vehicle issues effectively and communicate solutions.
• Handle multiple tasks such as calls, inquiries, and customer interactions.

Skills

Customer service

Communication

Problem-solving

Organizational

Computer proficiency

Job description

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Service Advisor

Are you a car fanatic with a knack for delivering exceptional customer service? Do you thrive in a positive and fast-paced environment? We are searching for an enthusiastic and knowledgeable Automotive Service Advisor to join our team. If you're ready to ignite your career and experience an upbeat work atmosphere, apply now!

Responsibilities

• Welcome customers and understand their automotive needs with enthusiasm.
• Listen to customer concerns and diagnose vehicle issues effectively.
• Ask questions to clarify problems and communicate solutions clearly.
• Explain technical information in simple terms to customers.
• Work with technicians to provide accurate estimates and recommend services.
• Keep customers updated on vehicle status and resolve issues promptly.
• Handle multiple tasks such as calls, inquiries, and customer interactions efficiently.
• Build lasting relationships with customers, fostering loyalty.
• Stay informed about automotive trends and technologies.
• Maintain a trustworthy and helpful attitude within a collaborative team environment.

Requirements

• Passion for cars and excellent customer service skills.
• Strong communication skills.
• Ability to remain calm under pressure.
• Problem-solving skills and organizational abilities.
• Computer proficiency for estimating and service entries.
• Valid driver's license.
• Previous experience as an Automotive Service Advisor or extensive automotive knowledge preferred.

Perks

• Training and development opportunities through Go Auto U.
• Career growth via promote-from-within culture.
• Supportive and positive team environment.
• Community involvement and charitable contributions.
• Opportunities for long-term career development.

Join us at Go Auto and build a career you love. Apply today!

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Motor Vehicle Manufacturing