Service Advisor - Ft. McMurray, AB - 2026 (Fort McMurray, AB)

Legacy Automotive Group; Fort McMurray; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Excellent pay plan

Performance-based bonuses

Extensive benefits package

Supportive team environment

Valid drivers license required

Job summary

Legacy Dodge in Fort McMurray is seeking a motivated Service Advisor to greet customers, schedule service work, and communicate clearly with technicians to ensure a smooth experience.

You will discuss recommended services, timelines, and costs, upsell when appropriate, and assist with payments while keeping accurate records to deliver exceptional customer service.

Qualifications

• Experience in a dealership setting is preferred.
• Sales experience is an asset.
• Comfortable using dealership computer systems and automotive software.
• Strong customer service and communication skills.
• Excellent organization and multitasking abilities.
• Professional attitude and strong work ethic.
• Passion for the automotive industry.

Responsibilities

• Greet customers and respond to service inquiries.
• Schedule service appointments efficiently.
• Explain service recommendations, timelines, and costs clearly.
• Sell recommended services and related merchandise.
• Process payments and handle basic financial transactions.
• Investigate and resolve customer concerns professionally.
• Maintain accurate records, statistics, and service documentation.
• Perform general office and administrative duties as required.

Skills

Previous dealership experience

Sales experience

Automotive software proficiency

Customer service

Communication skills

Organization and multitasking

Professional demeanor

Tools

Automotive software

Job description

Service Advisor - Legacy Dodge - Fort McMurray, AB

Legacy Dodge in Fort McMurray is currently seeking a motivated and customer-focused Service Advisor to join our team.

As a Service Advisor, you are the first point of contact for our service customers. You will schedule service work, explain recommended and required services, and ensure clear communication between customers and Service Technicians. This role is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer experiences.

Legacy Dodge in Fort McMurray is currently seeking a motivated and customer-focused Service Advisor to join our team.

As a Service Advisor, you are the first point of contact for our service customers. You will schedule service work, explain recommended and required services, and ensure clear communication between customers and Service Technicians. This role is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer experiences.

Key Responsibilities

• Greet customers and respond to service inquiries


• Schedule service appointments efficiently


• Explain service recommendations, timelines, and costs clearly


• Sell recommended services and related merchandise


• Process payments and handle basic financial transactions


• Investigate and resolve customer concerns professionally


• Maintain accurate records, statistics, and service documentation


• Perform general office and administrative duties as required

Qualifications & Skills

• Previous dealership experience is an asset


• Sales experience is an asset


• Comfortable using computer systems and automotive software


• Strong customer service and communication skills


• Excellent organizational skills with the ability to multitask


• Positive attitude, professional demeanor, and strong work ethic


• Passion for the automotive industry

What We Offer

• Excellent pay plan


• Performance-based bonuses


• Extensive benefits package


• A supportive team environment where your work is valued


• Valid Drivers license is required!!

Let Your Legacy Start Here!

Department: Service
This is a non-management position
This is a full time position