Service Advisor - Ft. McMurray, AB - 2026

Legacy-Automotive-Group; Fort McMurray; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Valid Driver's license is required!!

Job summary

Legacy Dodge in Fort McMurray is seeking a motivated Service Advisor to join our team. You will be the first point of contact for service customers, schedule work, and explain recommended services while ensuring clear communication between customers and Service Technicians.

This role thrives in a fast-paced environment and offers an opportunity to deliver exceptional customer experiences within a dealership setting and a supportive team.

Qualifications

• Experience in dealership environments is an asset.
• Comfortable using computer systems and automotive software.
• Strong customer service and communication skills.
• Excellent organizational skills and ability to multitask.
• Passion for the automotive industry.

Responsibilities

• Greet customers and respond to service inquiries.
• Schedule service appointments efficiently.
• Explain service recommendations, timelines, and costs clearly.
• Sell recommended services and related merchandise.
• Process payments and handle basic financial transactions.
• Investigate and resolve customer concerns professionally.
• Maintain accurate records, statistics, and service documentation.
• Perform general office and administrative duties as required.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Positive attitude

Professional demeanor

Work ethic

Tools

Automotive software

Job description

Legacy Dodge in Fort McMurray is currently seeking a motivated and customer-focused Service Advisor to join our team.

As a Service Advisor, you are the first point of contact for our service customers. You will schedule service work, explain recommended and required services, and ensure clear communication between customers and Service Technicians. This role is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer experiences.

Service Advisor - Legacy Dodge – Fort McMurray, AB

Legacy Dodge in Fort McMurray is currently seeking a motivated and customer-focused Service Advisor to join our team.

As a Service Advisor, you are the first point of contact for our service customers. You will schedule service work, explain recommended and required services, and ensure clear communication between customers and Service Technicians. This role is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer experiences.

Key Responsibilities

• Greet customers and respond to service inquiries
• Schedule service appointments efficiently
• Explain service recommendations, timelines, and costs clearly
• Sell recommended services and related merchandise
• Process payments and handle basic financial transactions
• Investigate and resolve customer concerns professionally
• Maintain accurate records, statistics, and service documentation
• Perform general office and administrative duties as required

Qualifications & Skills

• Previous dealership experience is an asset
• Sales experience is an asset
• Comfortable using computer systems and automotive software
• Strong customer service and communication skills
• Excellent organizational skills with the ability to multitask
• Positive attitude, professional demeanor, and strong work ethic
• Passion for the automotive industry

What We Offer

• Excellent pay plan
• Performance-based bonuses
• Extensive benefits package
• A supportive team environment where your work is valued
• *Valid Drivers license is required!!*

Department: Service

This is a non-management position

This is a full time position