Service Advisor/Conseiller en Service

Lounsbury Furniture Limited; Atholville; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Bilingual Service Advisor to enhance customer experiences in their Service Department. This role is pivotal in ensuring customers receive exceptional service and accurate information regarding their vehicle needs. The ideal candidate will be friendly, articulate, and possess strong problem-solving skills, making them the face of the dealership. With a commitment to employee development and a supportive work environment, this position offers competitive wages and a comprehensive benefits package. If you are passionate about customer service and bilingual, this opportunity is perfect for you.

Benefits

Competitive Wages

Group Benefit Plan including health, dental, vision, life insurance

Employee discounts on cars and furniture

Pension Plan

Qualifications

• 2+ years of experience in customer service or sales.
• Strong communication skills in both English and French.

Responsibilities

• Act as the first point of contact for customers in the Service Department.
• Schedule work for technicians and discuss services with customers.

Skills

Bilingual (English and French)

Customer Service

Problem Solving

Education

High School Diploma or Equivalent

Job description

Career Opportunities with Lounsbury Company Limited

A great place to work.

Careers At Lounsbury Company Limited

Current job opportunities are posted here as they become available.

Vision Ford is looking for a Bilingual Service Advisor. The Service Advisor's role is to be the dealership's first line of customer service. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Vision Ford brand.

Why Work with Us?

Vision Ford is committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages
• Group Benefit Plan including health, dental, vision, life insurance, that begin on your first day
• Employee discounts on cars and furniture
• Pension Plan

Responsibilities

• Be the first-point of contact for customers in the Service Department
• Sell products or services that will maintain vehicles
• Schedule the work for technicians, in the service shop
• Discuss with customers the recommended or required services for their vehicle
• Gather information on vehicle condition from the technicians in order to inform the customer on recommended or urgently required services
• Explaining the benefits of services and the potential outcomes of delaying repairs to customers

Qualifications

• Must be able to speak in English and French
• High school diploma, or equivalent, is required
• A minimum of 2 years experience in customer service or sale
• Must be able to write in English
• Must have a valid driver's licenses and a clean driver's abstract
• Strong customer service skills, and problem solving skills