Service Advisor - Capital GMC Buick, Edmonton

Capital Automotive Group; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay plans

Flex time and predictable scheduling

Medical and dental benefits

Short-Term and Long-Term disability

Health Spending Account

Employee discounts on vehicles, parts,

servicing

RRSP options

Maternity leave top-up

Bereavement leave

Job summary

Capital GMC Buick Edmonton is seeking a Service Advisor to deliver outstanding service by welcoming customers, accurately diagnosing vehicle concerns, and preparing transparent repair estimates. You will stay engaged with customers throughout their visit and partner with technicians and the parts team to ensure smooth operations.

The role emphasizes clear communication, customer satisfaction, and collaboration in a fast-paced dealership environment, with a strong focus on service excellence and

Qualifications

• Friendly, confident communicator with experience in customer-facing roles.
• Team player with a drive to hit goals and deliver results.
• Adaptable nature that thrives in fast-paced environments.
• Valid drivers license and a passion for the automotive industry.
• Previous experience in a service or dealership environment is an asset.

Responsibilities

• Welcome customers with a smile and genuine interest in their needs.
• Diagnose and explain vehicle concerns in clear, simple terms.
• Prepare transparent cost estimates and repair orders.
• Stay connected with customers throughout their visit — no surprises, just great service.
• Work closely with our technicians and parts team to keep everything running smoothly.
• Deliver top-tier results in customer satisfaction and service excellence.

Skills

Customer-facing communication

Team player

Adaptable

Valid drivere2s license

Professional demeanor

Job description

## Service Advisor - Capital GMC Buick, EdmontonApply: Edmonton, AB: Full time: Posted 27 Days Ago: R2851Company:Capital GMC Buick Inc./DBA Capital GMC Buick Edmonton**Shift Your Career into High Gear** You know cars. You know people. And you know how to make every service visit feel effortless.If that sounds like you, it’s time to join the team at Capital GMC Buick where we take pride in doing things differently. We are a multi-year award winning dealership boasting exceptional employee culture scores and tenured staff, which contributes to our incredible success.# ***You want to be a part of this!!***We’re looking for a Service Advisor who brings energy, honesty, and a commitment to making customers feel at ease.**What You’ll Do*** Welcome customers with a smile and genuine interest in their needs* Diagnose and explain vehicle concerns in clear, simple terms* Prepare transparent cost estimates and repair orders* Stay connected with customers throughout their visit — no surprises, just great service* Work closely with our technicians and parts team to keep everything running smoothly* Deliver top-tier results in customer satisfaction and service excellence**What’s In It for You (The Capital Advantage)**We're one of Canada's Best Managed Companies for a reason!* **Financial Stability:**Competitive pay plans that are reviewed regularly.* **True Work/Life Balance:** Paid flex time and predictable scheduling so you can actually enjoy your time off.* **Health & Wellness:** Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.* **Incredible Perks:**Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!* **Investment in Your Future:** Optional RRSP deductions – because long-term matters, too.* **Career Velocity:**We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.* **Family First:**A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.**What We’re Looking For*** Friendly, confident communicator with experience in customer-facing roles* Team player with a drive to hit goals and deliver results* Adaptable nature that thrives in fast-paced environments* Valid driver’s license and a passion for the automotive industry* Previous experience in a service or dealership environment is an asset**At Capital GMC Buick, every customer counts and every team member matters. Shift your career into high gear and apply today!**