Service Advisor BMW Aurora Aurora, ON

Dilawri Group of Companies; Aurora; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading organization in the automotive industry as a Service Advisor, where you will provide exceptional customer service and support in a fast-paced environment. This role offers a unique opportunity to grow your career while being part of a dynamic team focused on delivering outstanding experiences to customers. With a commitment to employee development and a culture that values teamwork and excellence, this position is perfect for those looking to make a significant impact in their career. Embrace the chance to learn and evolve in a supportive workplace that prioritizes work-life balance and career advancement.

Benefits

Competitive compensation

Employee support and training programs

Career growth opportunities

Employee discount programs

Work-life balance

Qualifications

• Experience with CDK is preferred.
• Strong communication and teamwork skills are essential.

Responsibilities

• Provide exceptional customer service and sales for the Service Department.
• Schedule appointments and advise customers on vehicle maintenance.

Skills

CDK experience

Strong communication skills

Ability to sell required maintenance

Teamwork

Adaptability in fast-paced environments

Job description

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Service Advisor to join the team at BMW Aurora.

Apply for this position if you:

• Want to work in an ever-changing market
• Enjoy working in a fast-paced environment where adaptive skills lead to success
• Want to be part of an organization leading the way with analytical leadership and empowerment
• Have no management experience but have a drive to learn and evolve

Responsibilities:

• Provide front-line customer service and sales for the Service Department
• Greet customers on the phone or in the dealership
• Provide repair recommendations
• Explain the nature of repairs
• Advise customers on how to look after their vehicles
• Schedule appointments
• Sell labour
• Provide an extraordinary experience for all customers

Qualifications:

• CDK experience preferred
• Strong communication skills
• Ability to sell required maintenance
• Ability to work as part of a TEAM
• Ability to work in a fast-paced environment

What We Offer:

• Competitive compensation
• Employee support and training programs
• Wide array of career growth and advancement opportunities
• Employee discount programs
• Work-life balance

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

Dilawri Group of Companies represents 83 dealerships nationwide, including 23 in Ontario! We offer a performance-driven culture focusing on success through teamwork, a passion for excellence, and providing an exceptional customer experience. We strive to provide our employees with more than just a job but a career. Our culture promotes internal growth, training, solid pay plans, benefits, and perks including employee incentives on vehicle purchases, parts, and service.

Dilawri Group of Companies is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We are dedicated to recruiting, hiring, training, and promoting qualified individuals of all backgrounds, making employment decisions without regard to any protected status.