service advisor - auto repair

Responsibilities

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, inquiries, and complaints in the delivery of meaningful information and services.
• Sell merchandise
• Provide customer service

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure

Personal Suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgment
• Ability to multitask
• Quick learner

Minimum Requirements

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Experience

• 2 years to less than 3 years

Benefits

• Disability benefits
• Bonus
• Registered Retirement Savings Plan (RRSP)