service advisor - auto repair

Government of Canada; Summerside; On-site; CAD 30,000 - 60,000; Full time

Job summary

A public service organization in Summerside, Canada, is seeking a Customer Service Representative. Responsibilities include addressing inquiries, managing complaints, and handling billing information. This position requires a high school diploma, and no remote work options are available. Benefits include a dental plan, disability benefits, and a healthcare plan.

Benefits

Dental plan

Disability benefits

Health care plan

Bonus

Group insurance benefits

Qualifications

• Will train

Responsibilities

• Answer written and oral inquiries.
• Address customers' complaints or concerns.
• Answer inquiries and provide information to customers.
• Arrange for billing for services.
• Explain the type and cost of services offered.
• Maintain records and statistics.
• Receive and log complaints.
• Receive payments.

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Qualifications

• Education: Secondary (high) school graduation certificate
• Experience: Will train

Responsibilities

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Maintain records and statistics
• Receive and log complaints
• Receive payments

On site: Work must be completed at the physical location. There is no option to work remotely.

Benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Bonus
• Group insurance benefits