service advisor - auto repair

Summerside Chrysler Dodge; Summerside; On-site; CAD 35,000 - 50,000; Full time

Job summary

Summerside Chrysler Dodge is seeking a Service Advisor for their auto repair department. The role involves handling customer inquiries, addressing complaints, and providing vital service information. Ideal candidates will focus on client satisfaction, possess good interpersonal skills, and an organizational mindset. This is a great opportunity to join a leading automotive service team in Summerside, PE.

Benefits

Group insurance benefits

Life insurance

Pension plan

Bonus

Other benefits

Qualifications

• Valid driver's licence is required.
• Experience is an asset, but not mandatory.
• Previous experience in field preferred.

Responsibilities

• Address customer complaints, provide information and arrange billing for services.
• Maintain records and receipts while handling customer inquiries.
• Work in a fast-paced environment under pressure.

Skills

Client focus

Efficient interpersonal skills

Organized

Punctuality

Team player

Tools

MS Office

Database software

MS Excel

MS Windows

Spreadsheet

Job description

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive payments

Computer and technology knowledge

• Database software
• MS Excel
• MS Windows
• MS Office
• Spreadsheet

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

• Experience an asset
• Bonus
• Group insurance benefits
• Life insurance
• Pension plan

Other benefits

• Other benefits

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Summerside Chrysler Dodge in Summerside, PE

Summerside Chrysler Dodge in Summerside, PE

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