service advisor - auto repair

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Job details

• Salary: 38,000 to 42,000 annually (To be negotiated) / 40 hours per week
• Terms of employment: Permanent employment, Full time
• Schedule: Day, Morning, 08:00 to 17:00
• Start date: As soon as possible

Overview

Languages

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Develop communication strategies
• Act as spokesperson for an organization
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, inquiries, and complaints
• Receive and log complaints
• Receive payments
• Explain procedures, risks, and benefits to clients
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Supervise office and volunteer staff

Supervision

• 11-15 people

Experience and specialization

Computer and technology knowledge

• MS Outlook
• MS Word
• MS PowerPoint
• Electronic mail

Type of experience

• Call centre
• Disability benefits

Long term benefits

• Maternity and parental benefits

Other benefits

• Free parking available
• Paid time off (volunteering or personal days)
• Wellness program

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada.

Advertised until

2025-05-22

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.