Service Advisor

Midas; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading automotive service provider dedicated to quality and customer satisfaction. This role offers a chance to develop your skills in a dynamic environment while working with a team that values collaboration and excellence. As a key player in the shop, you'll engage with customers, provide estimates, and ensure the highest level of service. With a focus on safety and community, this position not only supports your professional growth but also contributes positively to the local environment. If you're passionate about cars and customer service, this opportunity is perfect for you.

Qualifications

• 1 year experience in the automotive industry required.
• Valid driver’s license essential for the role.

Responsibilities

• Develop and present estimates, source parts, and sell jobs to customers.
• Deliver superior customer service while consulting customers.

Skills

General automotive knowledge

Customer service skills

Communication skills

Team-building skills

Flexibility in scheduling

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Excellent customer service skills
• Good communication skills
• Team-building skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays

Compensation: $18.00 - $25.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.