Service Advisor

Queensway Audi; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading automotive dealership in Toronto is seeking a Service Advisor to provide top-notch customer service and support in the Service Department. The ideal candidate will have strong communication skills and a passion for helping customers. This is a full-time role with competitive compensation, a bonus plan, and numerous employee benefits, creating a supportive workplace that fosters career growth.

Benefits

Competitive compensation

Lucrative bonus plan

Appealing benefits plan

Employee support and training programs

Career growth opportunities

Employee discount programs

Work-life balance

Qualifications

• CDK experience preferred.
• An aptitude for customer relations/service.
• Strong communication skills are essential.
• Ability to sell required maintenance.
• Ability to work as part of a team.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Provide front-line customer service and sales for the Service Department.
• Schedule appointments and provide repair recommendations.
• Advise customers on how to care for their vehicles.
• Sell labor and provide an extraordinary experience.

Skills

Customer relations

Communication skills

Sales capabilities

Teamwork

Adaptability

Tools

CDK

Job description

Job Description

Job Description

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Service Advisor to join the team at Audi Queensway .

Apply to this position if you :

• Want to work in an ever-changing market
• Enjoy working in a fast-paced environment where adaptive skills lead to success
• Want to be part of an organization leading the way with analytical leadership and empowerment
• Have no management experience but have a drive to learn and evolve

Responsibilities :

Provide front-line customer service and sales for the Service Department

Greeting customers on the phone or in the Dealership

Providing repair recommendations

Explaining the nature of repairs

Advising customers how to look after their vehicles

Scheduling appointments

Selling labour

Providing an extraordinary experience for all customers

Qualifications :

CDK experience preferred

An aptitude for customer relations / service

Strong communication skills

Ability to sell required maintenance

Ability to work as a part of a TEAM

Ability to work in a fast-paced environment

What We Offer :

Competitive compensation

Lucrative bonus plan

Appealing benefits plan

Employee support and training programs

Wide array of career growth and advancement opportunities

Employee discount programs

Work-life balance

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

Dilawri Group of Companies represents 83 dealerships nationwide with 23 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.