Service Advisor

Northern Honda; North Bay; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local Honda dealership in North Bay is seeking a Service Advisor. The role involves guiding customers through maintenance scheduling and vehicle repairs, requiring exceptional interpersonal skills and attention to detail. This position offers a positive team-oriented environment and opportunities for internal growth.

Benefits

Recipient of Honda Canada’s Green Dealer Gold Award

Winner of Honda Driving Excellence Award (2017-2021)

Locally owned with family values

Positive and team-oriented work environment

Opportunities for internal growth

Qualifications

• Must have strong interpersonal skills and work well in a team.
• Excellent listening and problem-solving skills are required.
• Attention to detail is crucial for this role.

Responsibilities

• Assist customers in understanding their vehicle needs.
• Address customer questions and concerns effectively.
• Ensure vehicles are cared for and keep customers informed.

Skills

Strong interpersonal skills

Excellent listening skills

Problem-solving skills

Attention to detail

Proficient with computers

Understanding of technology

Tools

CDK software

Job description

Northern Honda is looking for a Service Advisor!

The Service Advisor is responsible for guiding customers through the maintenance scheduling process and vehicle repairs. We seek a customer-centric individual who is passionate about building strong relationships with clients.

Job Duties:

1. Assist customers in understanding their vehicle needs.
2. Address customer questions and concerns effectively.
3. Ensure vehicles are properly cared for and keep customers informed about repair progress.
4. Follow up with customers to address any additional questions regarding their vehicle repairs.
5. Perform additional duties as assigned.

Qualifications:

• Strong interpersonal skills and ability to work well in a team with an upbeat attitude.
• Excellent listening skills.
• Problem-solving skills and attention to detail.
• Ability to thrive in a fast-paced environment.
• Proficiency with computers and understanding of technology.
• Experience with CDK software is an asset.

Why Work for Northern Honda:

• Recipient of Honda Canada’s Green Dealer Gold Award for environmentally conscious practices.
• Winner of the Honda Driving Excellence Award (2017-2021) for overall dealership excellence.
• Locally owned, built on family values.
• Positive and team-oriented work environment.
• Opportunities for internal growth.

Visit our website to learn more about our company and why you should join us!

We thank all applicants; only those selected for an interview will be contacted. Thank you for your interest!