Service Advisor

Midas; Mississauga; On-site; CAD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in delivering exceptional automotive services. This role involves developing customer estimates, interpreting inspection results, and providing top-notch customer service. You will be part of a dynamic environment where your contributions directly impact shop profitability and customer satisfaction. If you have a passion for the automotive industry and possess strong communication and team-building skills, this opportunity is perfect for you. Join a company that values quality service and employee well-being, and take your career to the next level!

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Vision insurance

Qualifications

• 1 year experience in the automotive industry is required.
• Excellent customer service and communication skills are essential.

Responsibilities

• Develop estimates, source parts, and sell jobs to customers.
• Deliver superior customer service and consult customers effectively.
• Maximize shop profitability and ensure employee safety.

Skills

Customer Service Skills

Communication Skills

Team-building Skills

General Automotive Knowledge

Education

High School Diploma or Equivalent

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Vision insurance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Excellent customer service skills
• Good communication skills
• Team-building skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays