Service Advisor

MTB; Milton; On-site; Full time

Job summary

A leading company in transit solutions is seeking a motivated Service Advisor to support daily operations. Responsibilities include assisting customers with vehicle service needs, coordinating with technicians, and managing work orders. The ideal candidate will have a high school diploma, customer service experience, and an understanding of automotive systems. MTB offers great perks, including flexible working hours and health benefits.

Benefits

Vacation eligibility in first year

Group RRSP eligibility after 90 days

Health and dental benefits on first day

Summer flex hours

Christmas break

Qualifications

• Legally able to work in Canada and communicate in English.
• Experience with automotive/truck schematic drawings.
• Ability to lift up to 60 pounds and withstand long standing periods.

Responsibilities

• Assist management team on customer vehicle service needs.
• Provide explanations of necessary repairs and maintenance.
• Communicate with technicians to ensure efficient workflow.

Skills

Communication

Customer Service

Organizational Skills

Understanding of Automotive Systems

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MTB Transit Solutions is looking for a self-driven and motivated Service Advisor. The Service Advisor will be responsible for performing various tasks to support the day-to-day operations for the management team and company.

Some great perks when you work at MTB :

• Vacation eligibility in first year
• Group RRSP eligibility after only 90 days (with employer matching contribution)
• Health and dental benefits eligible on first day
• Summer flex hours – Friday shift ends at 12 : 30pm all summer
• Christmas break – Closed between Christmas and New Year’s Day

Duties :

• Assist management team on customer vehicle service needs for each individual unit.
• Provide clear and concise explanations of necessary repairs and maintenance.
• Communicate with technicians to ensure efficient workflow.
• Keep customers informed of vehicle status and progress.
• Keep work order paperwork in order and assist throughout each individual workload.
• Assist in managing detailed lists for customer on various work order defect lists.
• Assist and coordinate parts for various customer projects with parts department and operations team.
• Coordinate bus drivers for daily pickup and deliveries of units.
• Communicate with customers throughout jobs.

Qualifications :

• High school diploma or equivalent.
• Excellent communication, customer service, and organizational skills.
• Understanding of automotive systems, parts, and repairs is necessary.
• Experience dealing and understanding of automotive / truck schematic drawings.
• Experience with Microsoft Office and aptitude to learn a computerized inventory management and warehouse system.
• Demonstrated ability to follow processes and procedures.
• Safety oriented mindset.
• Ability to lift up to 60 pounds. Ability to withstand long periods of standing and bending.
• Legally able to work in Canada; and able to communicate in English

Working with MTB :

We work out of a bright, clean, and modern shop full of state-of-the-art equipment. We have a great working environment that is non-unionized, with many long-term employees.

Some more details that you might want to know :

• Our facility is just off the Highway 401 in Milton – easy commuter access.
• Shifts are Monday to Friday from 6 : 30 AM – 3 : 30 PM – no nights or weekends!!!!
• We’re also flexible with personal needs, vacation, and encourage recharging time away.

MTB values diversity and inclusion and encourage all qualified people to apply. We are looking to hire and will be contacting qualified applicants within a few days.

Wages :

• 26-30 / hour

How to apply : Send your resume to [e-mail]