Service Advisor

Subaru City; Edmonton; Hybrid; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Supportive team

Growth opportunities

Ongoing training

Subaru brand

Local Edmonton

Job summary

Subaru City Edmonton is seeking a friendly, organized Service Advisor to join our team. You will be the main contact for customers visiting our service department, helping schedule appointments, explaining maintenance recommendations, and ensuring every guest has a positive service experience.

You’ll work closely with technicians and the service team to keep customers updated, review completed work and invoices, and support a smooth, customer-first service environment.

Qualifications

• Strong communication and customer service skills.
• A positive attitude and professional approach.
• Good organization and attention to detail.
• Ability to work in a busy dealership environment.
• Team-focused mindset and willingness to learn.
• Automotive service experience is an asset, but not required.

Responsibilities

• Greet service customers in a professional and welcoming manner
• Schedule service appointments and manage customer check-ins
• Listen to customer concerns and document vehicle service needs
• Communicate recommended maintenance and repair work clearly
• Provide customers with updates throughout the service process
• Coordinate with technicians and the service team
• Review completed work and invoices with customers
• Support a smooth, efficient, and customer-first service experience

Skills

Communication

Customer service

Positive attitude

Organization

Teamwork

Auto service exp

Job description

Subaru City Edmonton is looking for a friendly, organized, and customer-focused Service Advisor to join our team. This is a great opportunity for someone who enjoys helping people, working in a fast-paced environment, and being part of a supportive dealership team.

As a Service Advisor, you will be the main point of contact for customers visiting our service department. You will help schedule appointments, explain recommended maintenance and repairs, provide updates, and ensure every guest has a positive service experience.

What You’ll Do

• Greet service customers in a professional and welcoming manner
• Schedule service appointments and manage customer check-ins
• Listen to customer concerns and document vehicle service needs
• Communicate recommended maintenance and repair work clearly
• Provide customers with updates throughout the service process
• Coordinate with technicians and the service team
• Review completed work and invoices with customers
• Support a smooth, efficient, and customer-first service experience

What We’re Looking For

• Strong communication and customer service skills
• A positive attitude and professional approach
• Good organization and attention to detail
• Ability to work in a busy dealership environment
• Team-focused mindset and willingness to learn
• Automotive service experience is an asset, but not required

What We Offer

• Competitive pay
• Supportive team environment
• Opportunity to grow within the dealership
• Ongoing training and development
• A respected Subaru brand with a loyal customer base
• A busy Edmonton service department with steady customer demand