Service Advisor

Trotman Auto Group; Comox; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join Comox Valley Toyota, part of Trotman Auto Group, as a Service Advisor. At this top employer, you will deliver exceptional customer experiences while enjoying a supportive workplace culture. With a competitive salary and opportunities for career growth, this permanent position offers the ideal environment for those passionate about cars and customer service.

Benefits

Medical, dental, and mental wellness services

Paid training and career development opportunities

Qualifications

• 1+ years experience as an automotive service advisor or related role.
• Proficient in MS Office and DMS systems (e.g., PBS, CDK).
• Strong communication and relationship-building skills.

Responsibilities

• Provide top-notch service by understanding customer needs.
• Perform multi-point inspections and compile accurate quotes.
• Maintain communication with service technicians and customers.

Skills

Customer Service

Communication

Interpersonal Skills

Tools

MS Office

DMS System Experience

Job description

Looking for a high-paying job in Comox Valley with a top employer? Join Comox Valley Toyota, part of Trotman Auto Group, recognized as one of the best places to work in Comox!

Why Work With Us?

At Comox Valley Toyota, we’re not just selling and servicing cars – we’re delivering exceptional customer experiences. As a Service Advisor, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road!

What We Offer

A rewarding career with a top automotive group in BC

Permanent Role with a Competitive Salary

Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.

A supportive and innovative workplace culture

Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.

Who We’re Looking For

Passionate about cars and customer service

1+ years experience as an automotive service advisor or related role

Proficiency in MS Office, Outlook, DMS system experience (e.g. PBS, CDK, Keyloop Serti or any similar DMS)

Strong communication, Excellent interpersonal and relationship-building skills

Motivated to grow in a fast-paced environment

Schedule: Full-Time, Monday to Friday

Compensation: $60,000-$80,000/ annual salary

What Your Day Will Look Like

• Customer Service: Provide top-notch service by listening to customer concerns and understanding their needs
• Inspections and Quotes: Perform thorough multi-point inspections and compile accurate quotes using MPI Software
• Warranty and Contracts: Verify warranty coverage and explain coverage and exclusions to customers.
• Communication and Follow-Up: Maintain effective communication with Service Technicians and keep customers updated on their vehicle's status.
• Maintenance Recommendations: Use your expertise to recommend necessary repairs and maintenance based on customer descriptions and service history.
  
  

Apply Now and take the next step in your career! Join one of Canada’s Best Managed Companies.

Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.

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