Service Advisor

Destination Honda Burnaby; Burnaby; On-site; CAD 45,000 - 55,000; Full time

Job summary

An automotive service center in Burnaby is seeking a Service Advisor to join their award-winning team. The ideal candidate will have at least 2 years of experience, excellent customer service skills, and strong automotive knowledge. This position offers a competitive compensation plan, a $2,500 signing bonus, and opportunities for career growth in a supportive environment.

Benefits

Very competitive compensation plan

Employee recognition events

Long-term career growth opportunities

$2,500 signing bonus after 6 months

Qualifications

• Minimum 2 years of experience as a Service Advisor.
• Strong English verbal and written communication skills.
• Valid BC Driver’s License with a clean driving record.

Responsibilities

• Serve clients efficiently to meet or exceed expectations.
• Coordinate with technicians regarding repair status and recommendations.
• Identify additional service needs and communicate effectively with clients.
• Address client concerns courteously and professionally.

Skills

Customer Service

Communication Skills

Automotive Knowledge

Self-Motivation

Tools

MS Office

CDK

X-Time

Job description

Job Description

Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for 2024, Destination Honda Burnaby is looking for a Service Advisor who is eager to advance their career! This is an excellent opportunity for a highly adaptable individual seeking a dynamic and fast-paced environment within a growing automotive company.

What we offer:

• Very competitive compensation plan!
• Work in the highest volume Honda Service Centre in BC
• State-of-the-art facility located in a desirable, new urban area of Metro Vancouver:

5-minute walk to Brentwood or Gilmore Skytrain stations!

Close to local attractions such as Whole Foods, Save-On-Foods, Brentwood Mall, Joey's, Cactus Club, and Browns Social House.

Easy access to Highway 1 and Lougheed Highway

A friendly, respectful, collaborative environment that supports your success!

Employee recognition, celebration, and company culture events.

Long-term and accelerated career growth opportunities!

$2,500 signing bonus after 6 months of employment.

Responsibilities:

Serve clients efficiently to meet or exceed expectations.

Coordinate with technicians regarding repair status and recommendations.

Identify additional service needs and communicate effectively with clients.

Explain and monitor the repair process to keep clients informed from start to finish.

Address client concerns courteously and professionally.

Requirements:

Greet guests warmly as if welcoming them into your own home!

Minimum 2 years of experience as a Service Advisor.

Automotive knowledge for effective communication.

Excellent customer service skills.

Strong English verbal and written communication skills.

Driven, self-motivated, with a strong work ethic.

Proficient in MS Office; experience with CDK and X-Time is a plus.

Valid BC Driver’s License with a clean driving record.

If you're interested, submit your resume to our human resources team today.