Service Advisor

Midas Auto Experts; Brampton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Midas Auto Experts is seeking a Service Advisor to enhance customer service and optimize shop profitability. Ideal candidates will have automotive knowledge, customer service skills, and flexibility in their schedules. Join a team that values quality service and offers opportunities for advancement.

Benefits

Dental insurance

Health insurance

Vision insurance

Employee discounts

Opportunity for advancement

Qualifications

• 1 year experience in the automotive industry.
• Valid driver’s license.
• Ability to work flexible hours, including weekends.

Responsibilities

• Support shop’s retail sales and profitability.
• Develop estimates and sell jobs to customers.
• Consult and listen to customers for superior service.
• Maximize shop safety and employee well-being.

Skills

Customer service skills

Communication skills

Team-building skills

Automotive knowledge

Job description

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Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Vision insurance
  
  
  

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
  
  
  

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Excellent customer service skills
• Good communication skills
• Team-building skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays
  
  
  

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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