Service Administrator

Myers Orléans Nissan; Ottawa; Hybrid; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus incentive plans

Paid leaves

Commission package

Good work/life balance

Robust health & well-being initiatives

Ongoing training

Job summary

Myers AutomotiveGroup is expanding its Ottawa operation and seeks an administrative professional to support service, parts and sales teams. The role focuses on processing work orders, invoicing, and coordinating with body shops and suppliers to ensure smooth operations.

Strong organizational and communication skills are essential, with attention to detail for data entry and scheduling. The position offers a comprehensive rewards package and a local, community-focused work environment.

Qualifications

• Good communication and interpersonal skills.
• Excellent organizational, multi-tasking and time management expertise.
• Strong concentration skills for data-input and maintaining accuracy of information.
• Ability to meet deadlines.
• Detail oriented with solid analytical skills.
• Manual dexterity for typing / keyboarding.

Responsibilities

• Process daily work orders and assist the Service Manager and Assistant Manager with other administrative issues.
• Answer telephones and, if necessary, take messages, assist or make appointments for with aftermarket supplier and Body shops.
• Open / Close-out work orders.
• Forward matched orders and invoices to the Accounting Department on a timely basis.
• Prepare invoices and record amounts received.
• Examine an insurance/warranty claim and provide a estimate for parts, repaid labor charges of the damaged/corroded vehicle.
• Work effectively with Sales Department and the Parts Department.
• Update systems, as required.
• Assist in preparing schedules for body shop repairs.
• Attend all department meetings.
• Follow all company and manufacturer policies, directives and procedures.
• Perform any other duties as required.
• Create work orders and order parts as required to complete set repair

Skills

Communication

Organizational skills

Multi-tasking

Time management

Attention to detail

Typing / data-entry

Job description

Myers AutomotiveGroup is all about community. In Ottawa and Eastern Ontario, the people on ourteam are your friends and neighbors. Our kids go to school together, playsports together, and succeed together. We sit on parents’ councils andvolunteer alongside you to make good things happen. We sponsor local teams andcharitable events because we are part of the communities we serve.

We stand behind asolid reputation built the “hard way”: by earning trust one relationship at atime, generation after generation. From our founder to Hank Mews in 1975, andthen to his sons Harry and Rob in 2003, each leader of Myers Automotive Grouphas shown an unwaveringly commitment to the communities we call home. Thisdedication has fueled our growth into a family-owned automotive group with 18dealerships and 3 CARSTAR collision centers, employing over 1,100 teammembers across Eastern Ontario.

As we proudlyexpand into Kingston, our values remain the same - local roots, meaningfulrelationships, and a long-term commitment to the people we serve.

What will you do:

• Process daily work orders and assist the Service Managerand Assistant Manager with other administrative issues.
• Answer telephones and, if necessary, take messages, assistor make appointments for with aftermarket supplier and Body shops
• Open /Close-out work orders.
• Forward matched orders and invoices to the AccountingDepartment on a timely basis.
• Prepare invoices and record amounts received.
• Examining an insurance/warranty claim and providing aestimate for parts, repaid labor charges of the damaged/corroded vehicle.
• Work effectively with Sales Department and the PartsDepartment
• Update systems, as required.
• Assist in preparing schedules for body shop repairs.
• Attend all department meetings.
• Follow all company and manufacturer policies, directivesand procedures.
• Perform any other duties as required.
• Create work orders and order parts as required to completeset repair

Note

This is not necessarily an exhaustive list of responsibilities, skills duties,requirements, efforts, or working conditions associated with the job. Whilethis list is intended to be an accurate reflection of the current job, thedealership reserves the right to revise the functions and duties of the job orto require that additional or different tasks be performed when circumstanceschange (i.e. emergencies, change in personnel, workload, rush jobs, ortechnical developments or improvements).

For this role, come equipped with:

• Good communication and interpersonal skills.
• Excellent organizational, multi-tasking and time managementexpertise.
• Strong concentration skills for data-input and maintainingaccuracy of information.
• Ability to meet deadlines.
• Detail oriented with solid analytical skills.
• Manual dexterity for typing / keyboarding.

Please note: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

• Bonusincentive plans (where applicable)
• Paid leaves
• Commissionpackage (where applicable),
• Goodwork/life balance
• Robust health& well-being initiatives
• On-goingtraining.

Don't check offevery single bullet point? AtMyers, we prioritize the right fit for our organization over a strict checklistof criteria. We encourage applications from individuals whose backgrounds maynot perfectly align.

Compensation: Our compensation is an approximaterange and reflects many factors including sales and customer satisfaction. Joboffer amounts may vary from the amounts listed based upon geographic location,dealership brand, candidate experience and expertise as it relates to theposition, and other relevant factors