Servers - Trattoria By Italian Kitchen

Trattoria Burnaby; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A vibrant Italian dining venue in Burnaby is looking for an experienced SERVER to provide exceptional service and engage with guests. Candidates should have over 3 years of experience in fast-paced settings and a passion for food and beverages. Join our dynamic team to deliver memorable dining experiences in a newly renovated atmosphere. Verify your eligibility to work in Canada and apply today!

Benefits

Competitive wages

Dining discounts across brands

Hands-on training and development opportunities

Qualifications

• 3+ years minimum experience as a server in a fast-paced environment.
• Genuine and approachable demeanor for excellent guest interactions.
• Ability to anticipate and fulfill guest needs promptly.

Responsibilities

• Capture guest menu selections and present food preferences.
• Lead delightful conversation and enhance the dining experience.
• Monitor cleanliness and safety of the section.

Skills

Food and beverage knowledge

Excellent communication skills

Teamwork

Ability to handle pressure

Customer service

Education

Serving it Right certification

WSET certification

Job description

Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria by Italian Kitchen, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley's Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be.

WHY WORK FOR US:

We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk!

We are currently seeking a SERVERS at TRATTORIA BY ITALIAN KITCHEN in the heart of Burnaby, celebrates la bella vita and a renaissance of a restaurant experience that transports guests to the heart of Italian cuisine, culture and style. Seasonally informed dishes made from scratch are paired with consummate service, an intimate atmosphere and a focused list of wines, cocktails and beer.

A recent floor-to-ceiling renovation imparts a more refined, elegantly appointed and upscale experience reminiscent of the group’s popular Italian Kitchen on Burrard Street in downtown Vancouver. The newly reimagined Trattoria offers an expansive yet cozy layout that features a variety of private and semi-private rooms, an 18-seat pizza bar and a lush, landscaped 65-seat heated patio that allows guests to indulge in al-fresco dining experiences whatever the weather.

The SERVER is responsible for capturing guest menu selections and presenting the food and beverage preferences in an engaging way. The SERVER leads in delightful conversation and creates the restaurant experience by their style and service attributes.

· Knowledge is power; answer questions about food, beverage, wine, and other restaurant functions and services; explain/romance the menu concept and style

· Genuine is the best; a memorable dining experience is always the focus, created by the art of service

· Anticipate guest needs; replenish mise en place, refill glasses, fold napkins, stay on top of table maintenance

· Respect; no request is too difficult; teamwork makes the dreamwork

· Work safely; monitor the cleanliness of your section and ensure all material and areas are safe and free from clutter

SKILLS & QUALIFICATIONS:

· 3+ years minimum experience as a server in a fast-paced environment

· Serving it Right certified and understanding of responsible alcohol service

· Certification in liquor, wine (WSET) and food service courses is an asset

· Excellent wine, cocktail and food knowledge

· A positive, energetic outlook and a passion for food and beverage

· A strong sense of urgency to satisfy the needs of others

· Able to stay calm, prioritize and synchronize the sequence of service

· Excellent communication and interpersonal skills

GET A JOB TODAY! We welcome walk-ins – 4501 Kingsway, Burnaby. Bring a copy of your resume to the restaurant between 2pm – 4pm. Resumes are also accepted via this advert.

TO WORK FOR US: You MUST have valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit.

ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview.

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For friends, for family, for fun.
Pizzas, pastas and classic Italian fare all prepared and served with love, in an energetic room where you can truly indulge in the art of sharing.