Server (Temporary)

Parallel-49-Brewing-Company; Vancouver; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Staff discounts on food and beverages

Employee Staff Card bi-weekly bonus

Training and internal growth

Job summary

Parallel 49 Brewing Company in East Vancouver is seeking skilled Servers to join our tasting room and retail store teams. You will guide guests through our beers, take orders, process payments, and ensure a clean, welcoming environment.

Requirements include Serving It Right, legal drinking age, excellent communication, multitasking ability, and stamina to stand for long periods; lifting up to 50 lbs. Night and weekend shifts available; staff discounts and growth opportunities provided.

Qualifications

• Must be of legal drinking age and hold a valid Serving It Right certificate.
• Strong communication and outstanding customer service skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Provide exceptional guest service in Street Kitchen and retail store.
• Take orders, process payments, and maintain a clean, welcoming area.
• Guide guests on beer selections and share knowledge of Parallel 49 beers.
• Maintain safety, sanitation, and team-focused operations.
• Assist with keg organization and stock management.

Skills

Customer service

Communication

Multitasking

Stamina

Beer knowledge

Education

Serving It Right certificate

Job description

We are Parallel 49 Brewing Company, a craft brewery based in the heart of East Vancouver. We were founded in 2012 by passionate craft beer enthusiasts and have quickly become a staple in the Canadian craft beer scene. We are looking for skilled and interesting people with great attitudes to complement our team while we remain a top employer in Vancouver and the craft beer industry.

Servers at Parallel 49 Brewing Company are responsible for providing exceptional customer service, ensuring the satisfaction of our guests, and maintaining a clean and welcoming atmosphere in the tasting room. You will be the expert on all of our brews and guide guests to the right beer choice. Servers will be scheduled to work in the Street Kitchen or in the Retail store.

Duties and Responsibilities

Provide exceptional guest service to guests in the Street Kitchen and retail store

Set up restaurant for service, following opening and closing checklists

Take guest orders, assign table numbers for food

Build knowledge of all Parallel 49 Brewing Company beers on tap and guide guests' beer choices

Handle customer transactions and gift card payments

Serve food and beverages to guests

Return dirty dishes to the bus bins and dirty glassware to the dishwasher

Adhere to brewery policies and procedures, including safety and sanitation guidelines

Clean and maintain and sanitation of work area throughout the day

Maintain a professional and positive demeanor, creating a welcoming atmosphere for all guests

Assist with keg organization and changing 50L kegs

Record beer waste

Restock food pass and other supplies

Refill soaps, toilet paper, and paper towels and maintain cleanliness of supply areas

Clear and clean tables, bar tops, and chairs

Take out garbage, recycling, and organic waste as needed

Other reasonable duties as needed

Beer Store Specific Duties

Keep fridges and shelves faced and stocked

Monitor fridge temperatures and keep them clean

Organize and put away pack orders

Ensure proper rotation of packaged products by date

Update iPad for out-of-stock or new items

Fill and process Uber Eats and Skip The Dishes orders

Handle keg rentals and returns, including payments and paperwork

Answer phone calls and provide assistance to guests

Restock bags and pak-tech rings

Document damaged packs and take to warehouse at end of shift

Take out garbage and cardboard as needed

Qualifications

Must be of legal drinking age and have a valid serving it right certificate

Strong communication and and excellent customer service skills

Ability to multitask and work in a fast-paced environment

Ability to stand for long periods of time, move/walk consistently throughout your shift and lift up to 50 pounds

Willingness to work flexible hours, including nights, weekends, and holiday

Previous experience as a server in a restaurant or taproom setting is preferred

Knowledge of different beer styles and the brewing process is an asset

Fantastic team of people who are passionate about craft beer and sharing our brews with our community

Employee Staff Card loaded bi-weekly with money for you to use in our Street Kitchen on food and beverage and in our retail store

Staff discounts on food while you’re working and on days off

We love to train our people and promote from within

Parallel 49 Brewing Company is committed to building a workplace that celebrates diversity, fosters inclusivity, and ensures equal opportunities for all team members and applicants. We are an equal-opportunity employer driven by our mission of creating great beer accessible to all.

We value and respect differences in race, ethnicity, gender, sexual orientation, age, religion, and other dimensions of diversity. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members to talk openly, grow our understanding of others’ experiences and continue to learn how to improve our approaches.