Server - Restaurant

ANdAZ; Ottawa; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Restaurant Server at a forward-thinking hotel brand, where you will play a vital role in delivering exceptional dining experiences. This position offers an exciting opportunity to work in a vibrant environment, ensuring guests receive top-notch service while enjoying a diverse menu. With a focus on personal style and local inspiration, you will contribute to a culture of inclusivity and growth. Enjoy fantastic benefits, including discounted lodging and professional development opportunities, as you embark on a fulfilling career in hospitality.

Benefits

Discounted lodging accommodations at Hyatt worldwide

Discounts on food and beverage

Discounted transit passes

Recognition programs

Excellent training and professional development

Wellbeing programs

Tuition reimbursement

Qualifications

• Minimum one year of serving experience, preferably in fine dining.
• Ability to stand throughout shifts and satisfy guest needs.

Responsibilities

• Prepare the restaurant for operation and take food and beverage orders.
• Serve food and beverages according to Hyatt standards.
• Handle guest complaints courteously and maintain a clean station.

Skills

Customer Service

Food and Beverage Knowledge

Point-of-Sales System

Upselling Techniques

Education

High School Diploma

Job description

Join to apply for the Server - Restaurant role at ANdAZ.

Summary

Hyatt Hotel Corporation has redefined the hotel experience reflecting the Hindi meaning of "Andaz: personal style." Local inspirations, simplified luxuries, uncompromised service, and leading-edge design create the Andaz concept, which is growing worldwide. Our colleagues choose us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits such as:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Recognition programs
• Excellent training and professional development
• Wellbeing programs
• Tuition reimbursement

Role Description

The Restaurant Server contributes to the successful execution of daily food and beverage service within the outlets of ‘Feast’ and ‘Revel’ in the Food and Beverage Department. Working closely with F&B leadership, the role ensures seamless delivery of Hyatt's service standards, enhancing the guest experience during restaurant operations.

Essential Job Functions

1. Familiarize with all food and beverage items on the menu.
2. Prepare the restaurant for operation, including mise-en-place, setting/resetting tables, cleaning, and other tasks.
3. Take food and beverage orders from guests, upselling where possible.
4. Utilize the restaurant’s point-of-sales system as prescribed.
5. Ensure all sales are properly recorded, following procedures for ordering, voiding, or correcting items.
6. Serve food and beverages according to Hyatt standards.
7. Clear tables and remove dirty dishes.
8. Complete opening and closing duties, including setting up stations.
9. Meet guest requests and allergies, following presentation guidelines.
10. Maintain a clean and orderly station.
11. Implement brand standards and support team collaboration.
12. Handle guest complaints courteously, ensuring satisfactory resolution.
13. Care for operating equipment and supplies to minimize damage.
14. Complete side work and other duties as assigned.

Other Duties

1. Report punctually in uniform, maintaining personal appearance and hygiene standards.
2. Maintain good relationships with colleagues and adhere to hotel policies, including safety and hygiene regulations.
3. Respond flexibly to departmental changes and attend training sessions.
4. Perform additional duties as assigned by leadership.

Qualifications

• Flexible hours, including long shifts and varying schedules.
• Ability to stand throughout shifts.
• Desire to satisfy guest needs in a fast-paced environment.
• Minimum one year of serving experience, preferably in fine dining.

Physical Requirements

Regularly required to sit, stand, bend, walk, use hands, lift up to 50 lbs, talk, and hear. Medium work exerting up to 50 lbs of force occasionally.

This is a great opportunity to start with Hyatt as a Restaurant Server. For immediate consideration, click "Apply Now" on the Hyatt Careers Site.