Server (Part-time) - SYD

Great Canadian Entertainment; Sydney; On-site; CAD 30,000 - 40,000; Full time

Job summary

A popular entertainment venue in Sydney is looking for a server to work in various dining environments. The position involves greeting guests, taking orders, and ensuring satisfaction. Candidates should have at least 1 year of serving experience and must be able to obtain a Gaming License. Join us to enhance our guests' experiences in a lively and dynamic environment.

Qualifications

• Minimum 1 year serving experience in a restaurant or bar.
• Ability to obtain a Gaming License.
• Food Safety Certification required.

Responsibilities

• Greet guests and present menus.
• Take orders and serve food and beverages.
• Handle guest payments and maintain cleanliness.

Skills

Service-oriented communication

POS systems

Food safety knowledge

Customer satisfaction focus

Education

High School Diploma

Job description

Overview

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Greets guests by name wherever possible
• Escorts guests to a table when applicable; presents menus; informs guests of daily specials
• Explains how various menu items or beverages are prepared
• Takes the guest orders; makes recommendations
• Serves the guests; checks to ensure satisfaction
• Prepares food and beverages if applicable
• Resolves guests issues or asks management for assistance
• Presents bill upon request; takes payment in the absence of a cashier
• Cleans tables or counters; removes dishes; re-stocks where applicable
• Delivers food to hotel rooms as directed; obtains signature; removes used trays
• Performs opening or closing duties as required
• Counts cash float at end of shift when applicable
• Covers other servers' sections when required
• Exercises good judgment when serving alcoholic beverages
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education And Qualifications

• High School Diploma
• Minimum 1 year serving experience effective and service oriented communication
• POS experience
• Food Safety Certification
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, quality service

Work Environment Considerations

• Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, some exposure to verbal abuse, non-traditional work hours