Server | Part Time

VIVA Retirement Communities

Ottawa

On-site

CAD 26,174 - 28,929

Part time

14 days+

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Benefits offered by this job

Competitive wages

Health benefits

Job summary

VIVA Retirement Communities is hiring a Part Time Server in the Barrhaven area of Ottawa. The role focuses on delivering warm, attentive service to Community Members and guests, with emphasis on food and beverage presentation, accuracy, and hospitality.

You will work as part of a caring team to ensure a high standard of service, safety, and compliance with company policies, including health and vaccination requirements where applicable.

Qualifications

Experience in a dining-room setting serving food and taking orders.
Smart Serve Certificate and Food Handler Certificate are required.
Strong customer orientation to older adults.
Ability to communicate clearly in English.
Ability to work flexible hours including weekends and lift up to 50 lbs.

Responsibilities

Greet community members and guests at table.
Take orders and communicate with kitchen and bar.
Serve food and beverages and refill as needed.
Set and clear tables following VIVA standards.
Address concerns with empathy and resolve issues with a friendly attitude.
Collaborate with other servers to meet service expectations.
Attend in-service training as scheduled.

Skills

Customer service

Teamwork

Clear communication

Time management

English fluency

Education

Smart Serve Certificate

Food Handler Certificate

Job description

Find your opportunity to Make Today Great!

If creativity, innovation, service and a chance to make a real differencein peoples’ lives are important to you, wewant you on our team. Please see below for current job opportunities. While we thank allrespondents, only those underconsideration will be contacted.

Server | Part Time

Would you like to fill the time withfulfillingwork for Seniors?

Join a company that believes in Making Today Great!

Work for a Premier Retirement Community and employer in Barrhaven

Be a part of a team that shares a passion for making a positive impact and see why we are Happier Here™!

Enjoy competitive salary and health benefits, team meals, vacation, sick pay and more!

You.

You have a passion to raise the bar in the retirement industry. You are an energetic, motivated team player who is able to inspire others to provide the highest standards of performance and customer service. You will have abilities and customer service experience in a similar setting with skills and knowledge in the areas of serving, handling food and be a contributing team player to the overall success of the Community. You are committed to upholding the V!VA Values and Culture. If making a difference in people’s lives is important to you, then we are eager to hear from you.

Us.

What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get V!VA Retirement Communities. At V!VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At V!VA we put people first. We are looking for just the right person who shares V!VA’s mission – Making Today Great!

The Career.

As a Server at a V!VA Retirement Community, you will be accountable to your schedule and job duties as they pertain to your assigned shifts. You will collaborate and work as a team player with emphasis on food and beverage service. The incumbent is responsible to serve food and beverage items in a knowledgeable, friendly and helpful manner to all Community Members and guests. To create 100% Community Member and guest satisfaction by providing genuine hospitality and by exceeding expectations.

Key Responsibilities include but not limited to:

Greet all Community Members and guests at table
Respond to inquiries regarding menu
Take menu, beverage and bar orders from Community Members and guests and communicate orders to kitchen and/or bar
Organize and prioritize service per appropriate service sequence
Check food orders prior to serving to ensure that they are correct, properly presented, and special requests have been met
Serve food, coffee, water and other beverages; refills beverages as needed
Set tables in accordance with V!VA standards
Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
Gives personal attention, take personal responsibility and uses teamwork when providing Community Member and guest service
Respond to concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
Listen, apologize with empathy, find solutions and follow through when resolving problem
Cooperate closely with other servers to meet and exceed service expectations
Participates in and attend in-service training and education programs as scheduled

Qualifications include but not limited to:

Experience in a dining-room setting serving food and taking orders, preferably in a fine dining restaurant or retirement community setting
Strong customer orientation to older adults
Ability to communicate clearly with peers and subordinates
Ability to manage their time effectively with little supervision
Smart Serve Certificate ( Must be able to serve alcohol ) and Food Handler Certificate
Current and/or up to date police background check and vulnerable sector search
Ability to work as a team member, understanding the priorities of others
Able to bend, stretch, sit and stand for long periods. Able to lift a maximum of 50 lbs
Ability to work flexible hours and weekends
Available for call-ins
Ability to effectively communicate in verbal and written English

V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Successful Applicants will be required to show proof of eligibility to work in Canada for the next 6 months.

V!VA Retirement works and operates in the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires all new team members are vaccinated for COVID-19.

Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the Ontario Human Rights Code, as amended from time to time, and the Accessibility for Ontarians with Disabilities Act, as amended from time to time.

Additional Information