Server - Flames Grill

Dufry; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restaurant is seeking a Server in Calgary, responsible for taking and serving food and beverage orders while ensuring guest satisfaction. The role demands excellent customer service skills, experience in a fast-paced environment, and adherence to service protocols to deliver high-quality dining experiences.

Qualifications

• At least 6 months of serving experience in a busy restaurant.
• Ability to interact friendly with customers and coworkers.
• Must meet the state minimum age for serving alcoholic beverages.

Responsibilities

• Takes food and beverage orders and serves accordingly.
• Maintains table appearance and checks guest satisfaction.
• Follows cash handling and customer service policies.

Skills

Customer Service

Teamwork

Communication

Time Management

Job description

Summary:

The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management.

This is a non-exempt position.

Essential Functions:

· Takes food and beverage orders, places the orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs

· Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc.

· Presents check for payment and provides change as needed

· Follows HMSHost customer service, adult beverage and cash handling policies and procedures

· Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment:

· Must meet state minimum age for serving alcoholic beverages

· Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred

· Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

· Requires the ability to lift and/or move up to 20 lbs.

· Requires the ability to walk, bend, twist, and stand to perform normal job functions

· Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

· Frequently immerses hands in water and water diluted with chemical solutions