Server -El Torito Ontario

Xperience Restaurant Group (XRG); Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic Food Servers to join their vibrant team. This role is perfect for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional service. As a Food Server, you will be responsible for welcoming guests, taking accurate orders, and ensuring all food and beverages are served promptly. With a commitment to career growth and a unique culture, this opportunity offers competitive pay, flexible hours, and numerous perks. Join a dynamic team that values dedication and offers a supportive work environment where you can truly make a difference in guests' dining experiences.

Benefits

Competitive pay

Flexible hours

Career growth opportunities

Team member dining discounts

Employee referral program

Health insurance

Financial well-being benefits

Partner perks

Qualifications

• Minimum of two years related experience in a full-service restaurant.
• Ability to communicate effectively in English with guests and staff.

Responsibilities

• Welcome guests and take food and beverage orders accurately.
• Ensure timely delivery of orders to guest satisfaction.
• Maintain safety and sanitation standards in the restaurant.

Skills

Guest relations

Sanitation and safety

Safe alcohol service

Experience with POS systems

Proper lifting techniques

Communication skills

Education

High School Diploma

Tools

POS system

Job description

Join the Xperience Restaurant Group (XRG), where our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!

Why XRG? Here's a Taste of What We Offer:

• Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills.
• Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being.
• Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
• Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
• Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.
• Employee Referral Program: Share the joy of being part of the XRG team with others.
• Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
• Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
• Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
• Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members.

Pay Rate: $16.50/Hour, Plus Tips opportunity!

PURPOSE

The Food Server is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests' satisfaction.

DUTIES & RESPONSIBILITIES

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information.
• Recognize and cultivate regular guests and repeat business.
• Take and enter orders into the POS system promptly and accurately.
• Ensure all the food and drinks are served immediately and according to specifications.
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary.
• Comply with all safety and health department procedures and all state and federal liquor laws.
• Maintain company safety and sanitation standards.
• Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps, and all other tender types.
• Ensure accurate accounting of all monies and independent banking procedures.
• Clean all spills immediately and place all trash in proper receptacles.
• Inform management of any complaint, comments, or incident.
• Ensure nightly/weekly and opening/running/closing duties are completed.
• Record and report any equipment failure and/or safety hazards to management immediately.
• Assist and/or complete additional tasks as assigned.

QUALIFICATIONS & SKILLS

• High School Diploma preferred.
• Proof of eligibility to work in the United States.
• Valid Driver's License.
• 21+ years of age.
• Possession of or the ability to possess all state-required work cards.
• Minimum of two (2) years related experience.
• Experience with POS systems.
• Familiarity with beer and spirits.
• Proper lifting techniques.
• Guest relations.
• Sanitation and safety.
• Safe alcohol service.
• Full-service restaurant operations.
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.

WORKING CONDITIONS

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volume.
• Fast-paced, high-volume, full-service restaurant.
• Work varied shifts to include days, nights, weekends, and holidays.

PHYSICAL REQUIREMENTS

• Ability to walk long periods of time.
• Ability to stand for long periods of time.
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time.
• Ability to understand the speech of another person.
• Ability to speak clearly so listeners can understand.
• Ability to push and lift up to 50 lbs.
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.

DISCLAIMER

This job description is a summary of duties, which you as a Food Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.